Job summary
- Main area
- Administrative Services
- Grade
- NLH: NLH 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- Patient Services Admin
- Employer
- North London Hospice
- Employer type
- Private Sector
- Site
- North London Hospice
- Town
- Finchley
- Salary
- £31,186 - £34,424 per annum pro rata
- Salary period
- Yearly
- Closing
- 06/08/2025 23:59
Employer heading
Patient Services Administrator
NLH: NLH 4
Job overview
North London Hospice is a registered charity that has been caring for local people since 1984. We are committed to empowering patients with life limiting illnesses, supporting them to the best quality of life possible. As well as our inpatient unit at Woodside Avenue, we work within the wider community including our Outpatient and Wellbeing services; our support to patients in their own homes; our Community Specialist Palliative Care services; and our Patient and Family Support teams, providing emotional and practical support to patients, their
families, and carers.
Main duties of the job
Providing essential administrative support within Patient Services. Working closely with Triage and Deployment nurses, Rapid Response Team, Clinician of the Day, Clinical Nurse Specialists and other health professionals within the Community Palliative Care Teams, which enables the delivery of responsive and effective services for people living in Barnet, Enfield and Haringey.
Working for our organisation
Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave
- Transfer of NHS pension scheme
- Pension - Employer contribution pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives
- Family friendly and special leave
- A supportive and collaborative work environment
- Blue Light Scheme membership and carers’ discounts
- Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Education
Essential criteria
- NVQ Level 3 in administration or similar
Experience and Knowledge
Essential criteria
- Experience working with IT systems, including intermediate level of MS Word
- Secretarial / Administrative experience
- Experience working in a healthcare environment
Desirable criteria
- Experience working in a healthcare environment
Personal Qualities and Abilities
Essential criteria
- Excellent written and communication skills
- Excellent organisational skills with a strong attention to detail
- Able to prioritise and manage own time, learning quickly and positively responding to changes that occur in the workplace
Employer certification / accreditation badges
Applicant requirements
Any applicant that does not meet the criteria as outlined in the NHS Bursary criteria cannot be considered at all. To meet these criteria you must have been ordinarily resident which is defined as (lawful and habitual residence through choice and for a settled purpose throughout the period concerned.). If the reason you have moved to mainland UK is wholly or mainly for the purpose of full time education you are not entitled to receive NHS funded support. However, you are entitled to occupy an NHS commissioned training place and should seek funding advice from your own Local Education Authority. If the reason you have moved to mainland UK is not wholly or mainly for the purpose of full time education you may be eligible for full bursary funding. Please seek advice from the NHS Bursary Department - www.nhsbsa.nhs.uk/Students.aspx
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Hayden
- Job title
- Head of Care Coordination Centre
- Email address
- [email protected]
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