Job summary
- Main area
- People Services
- Grade
- NLH: NLH 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- People Services Admin
- Employer
- North London Hospice
- Employer type
- Private Sector
- Site
- North London Hospice
- Town
- Finchley
- Salary
- £28,786 - £30,491 per annum
- Salary period
- Yearly
- Closing
- 08/06/2025 23:59
Employer heading
People Services Administrator
NLH: NLH 3
Job overview
North London Hospice is a registered charity that has been caring for local people since 1984. We are committed to empowering patients with life limiting illnesses, supporting them to achieve the best quality of life possible. As well as our inpatient unit at Woodside Avenue, we work within the wider community including our Outpatient and Wellbeing services; our support to patients in their own homes; our Community Specialist Palliative Care services; and our Patient and Family Support teams, providing emotional and practical support to patients, their families and carers.
The People Services team brings together all the administrative and transactional operations from across the Department of People, including HR, Volunteering, and Learning and Development.
Main duties of the job
The People Services Administrator will act as the first port of call to employees and external partners for all HR and Volunteering queries. The role will provide high quality and customer centric support on a range of administrative processes across all functions within the People Services team, including HR, Volunteering and Learning and Development, ensuring staff, volunteers and external stakeholders have a positive experience. As a priority, the People Services Administrator will process the majority of employee documentation, including issuing employment contracts, recruitment paperwork and issuing other adhoc letters as required.
The post holder will be based at the NLH Finchley site with an element of home working and flexibility. They may however be required to travel to NLH additional sites across Barnet, Enfield and Haringey.
Working for our organisation
Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave
- Transfer of NHS pension scheme
- Pension - Employer contribution pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives
- Family friendly and special leave
- A supportive and collaborative work environment
- Blue Light Scheme membership and carers’ discounts
- Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Education
Essential criteria
- GCSE English and Maths or equivalent
Experience and Knowledge
Essential criteria
- Proven ability to creatively problem-solve
- Accurate typing skills and advanced level MS Office
Desirable criteria
- Administrative and secretarial experience
- Experience in a People Services environment
Personal Qualities and Abilities
Essential criteria
- Excellent written and communication skill
- Excellent organisational skills with a strong attention to detail
- Positive, enthusiastic, calm under pressure nature with ability to adapt to change
- Able to work as part of a team and independently
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- [email protected]
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