Detailed job description and main responsibilities

·       Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc, including legal documentation, whilst prioritising work-load and meeting Exeter deadlines. 

·       Dealing with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.

·       Preparing and presenting any statistical returns as necessary.

·       Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings.

·       Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.

·        Attending and participating in meetings.

·       Minute meetings e.g. case conferences/professional meetings and team meetings as required, distributing as appropriate and taking administrative follow-up acting on own initiative.

·       Undertaking administrative duties, e.g. diary management, photocopying, faxing, monitoring stationery/clinical items and ordering as necessary.

·       Using electronic clinical record system (SystmOne), email, intranet, Internet and Microsoft packages as required.

·       Handling both routine and urgent matters using initiative and with minimal supervision.

·       Participating in supervision and PDR/appraisal.

·       Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the department/section.

Custodial Responsibilities

• Assume personal responsibility for the security of issued keys. 
• Understand and comply with prison orders, procedures, and instructions in your area of work
• Comply with all security requirements. 
• Respond to any situation or circumstance that might indicate a threat to security of the establishment or to the safety of an individual, completing Incident, Security, Injury, or other reports as appropriate. 
• Report breaches of order and discipline including reporting and recording untoward incidents according to local protocol. 
• Contribute to effective risk assessment and management procedures 

Communication

• Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants and solicitors etc., within prisons, hospitals and community health settings as required. To act as first point of contact for incoming calls, taking accurate, detailed messages as necessary ensuring these are passed on to the appropriate personnel.
• Providing and receiving complex and sensitive information.
• Proactively communicating with colleagues on workload issues, annual leave arrangements and administration issues.
• Maintain sound working relationships and communication with all colleagues within Oxleas.

IMPORTANT INFORMATION, PLEASE READ: 

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.  

You will need to provide: 

Proof of right to work documentation 

Proof of ID, needs to include 1 photographic ID 

Proof of address documentation 

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.  

Address History: 

5 years address history will be needed. 

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. 

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.  

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants 

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website ( http://www.fco.gov.uk/en).