Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol: On site role only
Oriau
Llawnamser - 37.5 awr yr wythnos (This post is not suitable for working from home)
Cyfeirnod y swydd
363-FOR8340900
Cyflogwr
East London NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
East London Community Forensic Service
Tref
Hackney
Cyflog
£34,186 - £37,389 per annum Inc HCA
Cyfnod cyflog
Yn flynyddol
Yn cau
03/11/2026 23:59

Teitl cyflogwr

East London NHS Foundation Trust logo

Medical Secretary

Band 4

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Trosolwg o'r swydd

This is an exciting opportunity to join as a MDT Coordiantor working for East London Community Forensic Service 

 

The team is  looking for a coordinator to join the service to support seamless delivery of care to our patient group.  The role will be responsible for providing administrative support to the Senior Service Lead(s), and their teams.

 

We hope to recruit a staff team reflective of the population we serve and welcome applications from those with protected characteristics, including women and minoritised ethnic groups.

  

Please contact Donna Douglas if you would like to know more by email: [email protected]  

 

IMPORTANT. In order to be shortlisted, your supporting statement MUST begin with a section entitled three reasons to shortlist me and in no less than 300 words give those reasons

Prif ddyletswyddau'r swydd

Reception work

To communicate effectively with a wide range of people from different backgrounds. Dealing sensitively and tactfully with clients and their parents/carers in person, or on the telephone.

To work flexibly as a Team member in order that essential priority tasks are covered and dealt with.

To liaise with Estates and Facilities regarding facilities used by the Team

To report to the Team Manager any issues that are of concern relating to health and safety of the building

To take and relay clear messages. This includes handling queries from other professionals and obtaining information to enable these to be dealt with as effectively and speedily as possible.

To use information technology for a range of purposes.

To report to the Team Manager any issues that are of concern relating to health and safety of the building.

To provide clerical support to team members including opening, withdrawing, archiving and closure of case records and filing

To maintain office electronic and paper light filing systems and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.

To have excellent verbal, written, IT and communication skills.

To induct new staff to appropriate filing and administration systems using paper light systems

Gweithio i'n sefydliad

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see JD/PS.

Reception work.

To communicate effectively with a wide range of people from different backgrounds. Dealing sensitively and tactfully with clients and their parents/carers in person, or on the telephone.

To provide reception and switchboard duties including answering the telephone, taking messages, transferring calls and dealing with visitors on site.

To deal sensitively with service users or their carers/relatives who may be distressed. To exercise judgment when dealing with inquiries and resolve patient problems by providing information and advice regarding appointments or the service as appropriate, or by passing on to the appropriate team member.

Manyleb y person

Education

Meini prawf hanfodol
  • RSA III or equivalent
  • Good standard of general education
  • Good standard of numeracy & literacy
Meini prawf dymunol
  • English and Arithmetic GCSE Grade C
  • AMSAR, or equivalent ECDL qualification or equivalent

Experience

Meini prawf hanfodol
  • Substantive medical secretary or administrator
  • Team work
  • Experience of working in the NHS
  • Experience of working with people suffering from mental ill health
Meini prawf dymunol
  • Working in a Multidisciplinary Team

Knowledge

Meini prawf hanfodol
  • Office management skills · Computer Literate in MS Office applications
  • Knowledge of EPR systems
  • Verbal communication skills – ability to deal with people in person and on the telephone
  • Able to work under pressure and prioritise and adapt to changing circumstances
Meini prawf dymunol
  • Knowledge of Mental health terminology

Bathodynnau ardystio / achredu cyflogwyr

Capital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Donna Douglas
Teitl y swydd
Admin Team Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
020 3222 7190
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg