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Job summary

Main area
Orthotics
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
391-RFL-7486345
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Royal Free Hospital
Town
Hampstead
Salary
£32,199 - £34,876 Per annum inclusive of HCAS pro rata
Salary period
Yearly
Closing
14/10/2025 23:59

Employer heading

NHS

Band 4 Senior Surgical Appliances Orthotic Assistant

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

We are seeking to appoint a dynamic individual to work within our busy service. You will be supported in this role by the Surgical Appliances Orthotics manager - working closely to develop and progress the Orthotics department.

To assist the Surgical Appliances Manager in the delivery of the Surgical
appliances service to patients across Barnet & Chase Farm sites.
To provide all aspects of administrative support for the Surgical
appliance department across the Royal Free, Barnet & Chase Farm
sites.
To ensure a high quality, friendly and efficient frontline service to patients
and staff, contributing to regular needs analysis, service review and
effective management of patient complaints and queries.

Main duties of the job

This role will require the successful applicant to work at the Orthotics department between Barnet and Chase Farm hospitals with occasional cross site working at Royal Free hospital. The successful applicant will also provide Orthotic clinics to our patients - including Orthosis, Surgical Hosiery and Breast prostheses. This is a very diverse role which requires the ability to balance a variety of administrative tasks along with clinical responsibilities. You will have excellent communication skills, be adaptable to different environments and provide excellent support to our Orthotics team. Cross cover is essential and on occasion you will be required to travel to different sites.

If you have the skills and attributes fitting this role, we look forward to receiving your application.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached Job description and person specification for more information about the role and working at The Royal Free London.  

 

Person specification

World Class Care Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • Higher education qualification (e.g. NVQ 3) or equivalent experience or training

Experience

Essential criteria
  • Previous NHS experience of interaction with patients
  • Previous experience working with people within the healthcare environment
  • Experience of leading/supervising/teaching individuals
  • Experience of working in a team
Desirable criteria
  • Previous experience of independent assessment and orthotic provision for patients
  • Involvement in a caring role in a healthcare facility
  • Extensive experience of administrative work

Skills and aptitudes

Essential criteria
  • Good time management
  • Ability to work alone and use initiative
  • Understanding of the role of appliances and how admin can support this.
  • Ability to communicate effectively and efficiently in writing
  • Proficient with computers, including use of MS word and Excel
  • Good organisational skills
  • An understanding of the skills required for effective team working
  • Able to use initiative and demonstrate flexibility in routine situations.
  • Ability to work under pressure and prioritise between urgent and routine tasks
  • Able to work flexibly performing more than one task concurrently.

Personal Qualities & attributes

Essential criteria
  • Effective interpersonal skills, including assertiveness & ability to motivate
  • Demonstrates assertiveness
  • Self- motivated
  • Strong attention to detail

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Monica Taher
Job title
Orthotics Manager
Email address
[email protected]
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