Job summary
- Main area
- Support time and recovery worker
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Full time
- Job ref
- 222-EAL-018
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Cherington House
- Town
- Hanwell
- Salary
- £29,651 - £31,312 Per Annum
- Salary period
- Yearly
- Closing
- 12/08/2025 23:59
Employer heading

Support Time and Recovery Worker (STR)
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
This is an exciting opportunity to join the Early Intervention for Psychosis (EIP) team in the London Borough of Ealing.
We are looking for a highly motivated individual with a proven experience of working in a community based setting. You will be responsible for the delivery of care to an allocated caseload of service users, experiencing, or recovering from first-episode psychosis.
You will provide direct support to service users and carers, guided by the principles of Early Intervention Services. Support which is collaborative, holistic and recovery focused.
You will work as part of a multi-disciplinary Team, working in partnership with a range of stakeholders inside and outside of the Trust.
Main duties of the job
The post holder will be required:
1. To work within the multi-disciplinary team structure of the Early Intervention in Psychosis Team (EIS).
2. To support and work alongside Care Co-ordinators and other team members to assess, plan, implement and evaluate individual programmes of care.
3. To provide Support, give Time to an allocated group of service users, promoting Recovery and maintaining them in the community environment.
4. To make a valuable contribution to multi-disciplinary team assessments and the formulation and implementation of MDT care plans.
5. To maintain a high standard of care, ensuring that the quality of care provided is continually informed by the best evidence-based practice.
Key Result Areas & Performance:
1. To work in close liaison with the other members of the multi-disciplinary EIS.
2. To maximise direct contact with EIS service users and their families/friends and through liaison with other statutory and non-statutory services
3. The central requirement is that the STaR worker will have a willingness to work in a flexible manner and to take on tasks not usually in the remit of any particular discipline. These tasks will be determined by the needs of the individual patient/client e.g. helping with budgeting, shopping, support to access social activities, confidence building.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- NVQ3 or equivalent with relevance to post.
- GCSE or equivalent in verbal and written English and maths
- Basic computer skills
Experience
Essential criteria
- Experience of mental health services (eg. as a worker or service user/ carer).
- Experience of sustained previous employment.
- Experience of facilitating therapeutic or social group
Desirable criteria
- Experience of working in a multi-disciplinary setting
- Working with Children and Young People
- Working with people with psychosis
Knowledge
Essential criteria
- Understanding of the therapeutic relationship
- Understanding psycho-social-economic and environmental factors of mental health
Desirable criteria
- Knowledge of welfare and benefit processes
- Knowledge of supporting carers and families.
- Knowledge of community resources and activities for mental health
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Georgiana Smith
- Job title
- Team Manager
- Email address
- [email protected]
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