Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: Mamta Sahdev
- Hours
- Full time - 37.5 hours per week (Role may require flexible working outside core hours of 8am-8pm ( Mon-Fri))
- Job ref
- 455-NLFT-0026
- Employer
- North London NHS Foundation Trust
- Employer type
- NHS
- Site
- Barnet Enfield Haringey
- Town
- Haringey
- Salary
- £31,081 - £33,665 Per annum including HCAS
- Salary period
- Yearly
- Closing
- 15/05/2025 23:59
- Interview date
- 22/05/2025
Employer heading
Outreach Support Worker
NHS AfC: Band 4
Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
- Collaborate at every level by living our Values to create the right conditions for us all to work together.
- Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
- Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
- Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
- Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
- Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk/
Job overview
The Community Engagement Team (CET) is formed by Step & Thrive and VCS -Voluntary Care Sector organisations such as mental health and Employment services. CET is one of the pathways within the newly formed Integrated Front Door in Enfield which is the patient’s first point of contact when they are referred to mental health services. Also sitting within this Integrated Front Door is the Single Point of Access Team, the AARS Team and our Local Authority Partners.
The post holder will support in the delivery of community mental health interventions and/or activities provide by a RMN Mental Health Nurse, Community Psychologist, Occupational Therapist, gradual mental health workers and VCS partners. The delivery will be through either 1:1 or multidisciplinary group interventions, which are co-produced by the trust and system partners; supervision will be provided within appropriate the professional framework.
Additionally, under directions of the Community Service Manager, the post holder is expected to support community out-reach supporting service users to engage with services and within the wider community.
Main duties of the job
To communicate appropriate information to and from other department/ service areas as required.
To attend and participate in team meetings and contribute ideas to the multi-professional team.
To undertake a range of duties which involve direct patient care, under supervision following competency assessment.
To have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all service users.
To use Dialog+ and other tools to assess service users health and social care needs
To contribute to the design of care plans in line with risk assessment and psychosocial needs.
To utilise designated recovery tool with outcomes focusing on care planning, ensuring clients understand they will work in a collaborative manner to engage in social inclusion activities such as seeking employment, education and independent living.
To support the assessment and management of patient care needs through initial data collection, monitoring of patients’ progress, feedback, discussion, and reports and in care reviews with the clinical team.
To provide information of health promotion and healthy living.
To provide patients and their carers with a service that is culturally sensitive and gives due consideration to any special needs.
To contribute to the effective communication process of service users, carers, family, friends and staff colleagues.
Working for our organisation
The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.
In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Detailed job description and main responsibilities
This is an exciting opportunity to work within a co-produced, innovative community mental health and well-being team. The Community Engagement team is for working age adults (18 to 65 years old). This service will provide accessible, community-based support interventions and activities (group and individuals) which, address the holistic well-being needs of service users (e.g., emotional, social, occupational, practical, etc). This is a co-produced service that blends psychological, occupational therapy, and evidenced based interventions supported by voluntary sector partners on out-reach, employment alongside lived experience to ensure that support is accessible, relevant, and effective. The service seeks to create community integration and support by working alongside stakeholders across the London Borough of Enfield.
The postholder will support in the delivery of community mental health interventions and/or activities provide by a RMN Mental Health Nurse, Community Psychologist, Occupational Therapist, gradual mental health workers and VCS partners. The delivery will be through either 1:1 or multidisciplinary group interventions, which are co-produced by the trust and system partners; supervision will be provided within appropriate the professional framework.
Person specification
Meet essential criteria
Essential criteria
- NVQ Level IV in care or equivalent OR Two years (minimum) working experience in a mental health setting
- A minimum of NVQ Level 3 in Health and Social Care or HNC/HND or equivalent diploma And relevant experience
Desirable criteria
- Evidence of recent study
- Health related undergraduate degree (e.g. Psychology, Health, Social Care etc.) Experiential learning through two years (minimum) working experience as a Health Care Asst, Band 3 in a mental health setting e.g Forensic, Acute Inpatient Setting, Community Mental Health Team & etc.
Meet Criteria in JD
Essential criteria
- Awareness of patient care within the wider context of the organisation Have an understanding of the importance of user/carer involvement Awareness of treatment outcomes, recovery tools, care planning, assessment of risk Have an understanding of equal opportunities, diversity and anti-discriminatory practice Awareness and understanding of the functions of MDT Moving and handling awareness Understanding of clinical and managerial supervision Knowledge and understanding of the Mental Health Act 1983 amended 2007 in particular Part 3 of the Act and other legislations such as Safe Guiding Children, Adults, DOLS, Mental Capacity Act 2005 Experience in a health or social care setting Experience of liaising with other agencies
Desirable criteria
- Knowledge of the roles within the multi-professional team. first aid, health and safety awareness Understanding of different therapeutic approaches including occupational therapy and psychological models
- Full driving licence
Essential
Essential criteria
- Excellent communication skills to engage service users and work within a team. Good time management skills. Able to be creative and problem solve. Able to make progress notes as part of electronic patient records IT skills to meet role including email, word, MS Teams and use of online systems
- minimum of one year experience in mental health
Desirable criteria
- Experience of engaging people in activities Awareness of confidentiality in a health setting.
- Knowledge of recovery and enablement approaches in mental health Experience of working in a mental health older adults service Experience of contributing to patient electronic
Essential requirements
Essential criteria
- Motivated Respectful Open to learn
Desirable criteria
- Experience in ward or community Settings. Able to drive
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Devi Bhugoowan
- Job title
- Community Engagement Manager
- Email address
- [email protected]
- Telephone number
- 02087023114