Job summary
- Main area
- Programme Management
- Grade
- Band 8b
- Contract
- Fixed term: 2 years (potential to extend to 3 years depending on the development of the programme)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 824-HERTS-7270869
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Harpenden Memorial Hospital
- Town
- Harpenden
- Salary
- £64,337 - £74,415 per annum, inclusive of HCAS
- Salary period
- Yearly
- Closing
- 26/06/2025 23:59
Employer heading
Proactive Care team - Senior Programme Manager
Band 8b
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
We are recruiting a Senior Programme Manager to lead on the implementation of a Proactive Care Service within South and West Hertfordshire to deliver on the strategic ambition of moving to a ‘neighbourhood health service’.
You will be responsible for the oversight and delivery of the establishment within the Dacorum Neighbourhood over an initial 6-12 month period, with planned roll out to further Neighbourhoods in South and West Herts over the subsequent 12-18 months.
Main duties of the job
This service will see the shift from reactive care to proactive identification by using risk stratification searches within Primary Care records. The searches will identify a cohort of patients who would benefit from targeted intervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire.
This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now. It is essential you have experience of managing complex programmes and have good knowledge of how community services operate. You will be confident in engaging a wide range of stakeholders across organisational boundaries, and be able communicate progress to senior leads within the Health Care Partnership.
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
Full job description and person specification are in the attached document.
The Dacorum team will be based at Hemel Hempstead General Hospital. It is expected that the post holder is able to travel around the West Herts area to attend in person meetings, visit key partners and support the development of the team. As such this is not a remote working role.
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Person specification
Education/Qualifications
Essential criteria
- Educated to degree level or equivalent professional qualification and relevant experience or equivalent
- Prince 2 Practitioner or equivalent
- Can evidence recent and on-going personal development activity
Desirable criteria
- Programme/project qualification or equivalent
Experience
Essential criteria
- Substantial recent experience in managing complex programmes in the public sector environment
- Substantial experience of identifying, interpreting and documenting new requirements
- Experience of managing large-scale or complex projects involving matrix working
- Extensive experience working within the NHS
- Experience of working with stakeholders – external and internal
- Experience of resource management, staff recruitment, supervision and management
- Experience of successfully building effective working relationships with clinicians and managers in order to effectively manage operational delivery
- Can demonstrate experience of leading, introducing and managing transformational change programmes
- Evidence of successful audit, risk assessment and management in a complex environment including in clinical services
- A demonstrable understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Demonstrable understanding of primary care, acute services and the health and social care agenda
- Has demonstrable experience of effective partnership working with other organisations
Skills and Knowledge
Essential criteria
- Thorough working knowledge of Prince 2 or equivalent
- Awareness of requirements of multi-agency working
- Understanding of Health Care Partnerships
- Able to communicate effectively both verbally and in writing to staff and public at all levels with good presentation skills.
- Able to write clear and concise reports and specifications
- Advanced negotiation and influencing skills with the ability to engage, build and sustain positive relationships within the trust and across organisational boundaries
- Excellent problem solving skills and attention to detail
- Competent user of IT systems
- Able to work as part of a team or under own initiative
- Ability to work under pressure, to tight deadlines and ability to respond to unscheduled tasks
- Willingness to constantly learn and improve
- Possess self-confidence, enthusiasm, motivation, tact and diplomacy
- Excellent interpersonal skills and able to relate to a wide range of staff and colleagues
- Ability to pick things up quickly and ‘hit the ground running’
- Awareness of current developments in the NHS and is politically astute
- Innovative, analytical and strategic thinking ability
- ‘Can do’ approach
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Louise Ayres
- Job title
- Deputy Director of Operations
- Email address
- [email protected]
- Telephone number
- 07795 367951
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