Job summary
- Main area
- Corporate Education role
- Grade
- Band 4
- Contract
- 2 years (Fixed term for 2 years)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 337-NP-9097LD-A
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Across site
- Town
- Harrow
- Salary
- £32,199 - £34,876 Per Annum Including High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 18/11/2025 23:59
Employer heading
Multi Professional Clinical Education Administrator
Band 4
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
The role involves providing comprehensive administrative support to the department in the coordination and delivery of all training and development activities, including Clinical and Essential training programmes and Study days for LNWUH staff. Additionally, the post holder will assist in maintaining the Learning Management System for all aspects of Clinical and Essential Training, administration oversight of the Oliver McGowan Training, including the development of course outlines and prospectuses, managing online bookings, handling course cancellations, monitoring low course uptake, and maintaining training records.
Main duties of the job
The main duties & responsibilities will include:
-
Event Management: Oversee learning events, including researching, scheduling, organising, and booking venues. Liaise with learning providers for information and quotations.
-
Work Experience and Interns: Manage the placement process for work experience students and interns, resolving delays and coordinating milestones with the line manager and supervisor.
-
Training Programmes: Coordinate scheduling and logistics for Clinical, Essential, and Oliver McGowan training programmes. Provide statistical data on attendance and compliance, and liaise with trainers and staff.
-
Centralised Booking System: Maintain the centralised booking system for all training aspects, including online booking, cancellations, low uptake, reminder emails, and pre-requisites.
-
Clerical Duties: Update and distribute agendas, reports, and documents for meetings, take minutes, and follow up on actions. Liaise with stakeholders.
- Statistical Reporting: Provide statistical data on essential training, professional development, student experience, and placement types. Produce information for regional and national reports.
-
Student Placements: Organise student placements for clinical and non-clinical teams, advise on adjustments, and support pastoral planning for new international nurses
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Applicants that have previously applied need not re-apply
Person specification
Education & Qualification
Essential criteria
- Educated to NVQ Level 4, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level/experience
Knowledge & Experience
Essential criteria
- Experience of event co-ordination/management
- Experience of working with a Learning Management System
- Experience of working in a clerical, customer focussed environment
- Ability to analyse data, draw conclusions and provide recommendations from programme evaluations and attendance records
- Experience of dealing with sensitive and/or complex situations
Desirable criteria
- Working knowledge of Learning and/or education environment
- Experience of providing remote support to end users.
Skills, abilities, and attributes
Essential criteria
- Ability to communicate effectively with staff internal and external stakeholders
- Can demonstrate they are flexible and willing to adapt to the needs of the service
- Effective negotiation and influencing skills utilising tact and persuasion
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bambi Gami
- Job title
- Apprenticeship & Widening Access Lead
- Email address
- [email protected]
- Telephone number
- 07387230649
- Additional information
Contact between 8 and 4 pm Monday to Friday
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