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Job summary

Main area
Gynaecology
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
337-NP-9090DG
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Northwick Park
Town
Harrow
Salary
£32,199 - £34,876 per annum including HCAS pro rata
Salary period
Yearly
Closing
12/11/2025 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Gynaecology & Obstetrics Access Coordinator

Band 4

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

An exciting opportunity has become available in the Gynaecology & Obstetrics  Department at London North West Healthcare NHS Trust (LNWHT), and we are seeking to recruit an enthusiastic, skilled and motivated individual to join our team.

This full-time post involves working as an Admissions Coordinator for Gynaecology & obstetrics  providing professional and positive administration support to the department.

.

·         Responsibility for co-ordination of patient’s elective admission. 

·         Be responsible for monitoring / auditing trust data received from the Performance / Information department and managing waiting lists to ensure no patients breach the national access, booking and choice targets, working in line with the Trusts’ Patient Access Policy. To ensure synchrony between outpatient waiting list and inpatient waiting list to enable tracking of patient pathway target times for the national 18-week pathway. This will require extensive joint working with colleagues across LNWUH NHS Trust.

·         Responsible for booking pre-assessment and associated appointments in a timely manner and adjust lists as required if any patients fail pre-assessments.

·         Ensure correct transport is booked for appropriate patients in a timely fashion to ensure no patient cancellations are received.

·         Liaise closely with Bed Management Teams, Wards, Pre-operative Assessment nurses, senior management and clinicians, Cerner team and Theatre Co-ordinators and management. 

Main duties of the job

·         The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trust systems) and reviewed/signed off by the relevant surgical teams/General Management.

·         Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.

 

 

·         Schedule patient's investigation appointments ensuring patients are booked on Cerner and ensure a confirmation letter is sent and patients are telephoned if booking at short notice.

 

·         Responsible for booking patients in chronological order or in order of clinical urgency.

 

·         Lead responsibility for booking procedures ensuring that theatre capacity is proactively and efficiently utilised.

 

·         Book HDU/ECU/PACU/ITU beds according to the nature of procedure or if requested by Surgical team.

 

·         Undertake the booking of elective admissions for cancer patients and liaise closely with Cancer MDT Co-ordinators to ensure that these are scheduled appropriately within the cancer pathway targets.

 

·         Sending online pre assessments to all patients once a consultant raises a TCI on Power chart.

 

·         Re-book patients in line with the 28-day cancellation breach date guidelines if cancelled on the day by hospital.

 

·         Liaison with other specialties, Urology, colorectal, cardiology etc., for the scheduling of complex multi surgeon cases.

 

 

 

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/ qualifications

Essential criteria
  • NVQ 4 in customer care or equivalent qualification or experience

Knowledge and experience

Essential criteria
  • Experience in a patient/customer facing role
  • Knowledge of RTT pathways and targets
  • Knowledge of Microsoft Office
Desirable criteria
  • Knowledge in Cerner, FDP, and MPOA

HEART values

Essential criteria
  • Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork. Demonstrate commitment to place Quality at our HEART

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nirmalin Jegadeesh
Job title
Gynaecology Assistant Service Manager
Email address
[email protected]
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