Job overview

Are you a passionate and dedicated individual who is ready for an exciting opportunity?

Look no further! We are looking for  an enthusiastic and confident person with relevant experience and excellent knowledge and great communication skills!

The post holders must be able to demonstrate motivation and adaptability to the fast-paced environment in IDAR (Infectious Diseases Assessment Room) Clinic and Elgar Ward with great communication skills both verbal and written.

We will be thrilled to have you join our team and play a pivotal role in maintaining the strong relationships among our staff members, fostering a culture of collaboration and excellence. 

Main duties of the job

Main duties include but not limited to the following:

• TCI admissions for day case patients in IDAR, scheduling of clinic appointments and liaising with Infectious diseases outpatient team when required
• Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the ward
• Input and retrieve information Cerner EPR
• Maintain data quality of all activity in the
• Manage patient case notes
• Work collaboratively and co-operatively with others to meet the needs of patients and families
• Support the admission and discharge of patients within the Unit.
• Performs clerical and some housekeeping duties as delegated by the Service Manager or Clinical Nurse Manager.
• Works co-operatively with others in the ward in ensuring good inter-disciplinary team work.
• Be able to communicate with the multi-disciplinary team members, families and the patient in a professional manner.
• Assist with the general administrative tasks within the unit such as preparing admission paperwork, filing, archiving of notes and provision of paper documents required by the entire team to facilitate the day to day running of the ward.
• Answer the telephone and communicate key messages to the Nurse In Charge.
• Recognizes and responds appropriately to urgent and emergency situations, being aware of own competence and asking for assistance as required.
• Provide cover for other ward clerks in the department during periods of absence

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.