Job vacancy: Quality Manager/Deputy Hub Manager, London North West University Healthcare NHS Trust, Harrow

Job summary

Main area: pathology
Grade: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday, 8.30am to 5pm)
Job ref: 337-NP-9131DG

Employer: London North West University Healthcare NHS Trust
Employer type: NHS
Site: Northwick Park & St Mark's Hospitals
Town: Harrow
Salary: per annum Inclusive of High Cost Area Supplement pro rata
Closing: 29/10/2025 23:59

Quality Manager/Deputy Hub Manager

Band 7

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

H onesty
E quity
A ccountability
R espect
T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/ qualifications

Essential criteria

MSc (Hons) in Biomedical Sciences or Equivalent
State Registration - Health and Care Professions Council (HCPC)
Qualification in Quality or equivalent experience

Desirable criteria

Management training/advanced technical expertise

Knowledge and experience

Essential criteria

Experience of participation in inspections for laboratory accreditations (UKAS ISO 15189)
Experience of planning and carrying out audits
Training of Scientists and/or screeners

Desirable criteria

Supervising/managing a team
Proven knowledge of Quality Management systems, e.g. Q-pulse

Skills, abilities and attributes

Essential criteria

Excellent communication skills, being able to communicate with patients and staff at all levels of the organisation with tact and diplomacy
Excellent motivational skills
Excellent organisational and time management skills
Considerable IT and keyboard skills with a comprehensive working knowledge of Laboratory Information Management Systems (LIMS)

Desirable criteria

Developed analytical skills in general and specialised areas

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.

Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.

As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

Mindful employer. Being positive about mental health.

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name: Shazu Ahmed
Job title: Programme Hub Manager
Email address: [email protected]
Telephone number: 07775794425

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Job summary

Employer heading

Quality Manager/Deputy Hub Manager

Band 7

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education/ qualifications

Essential criteria

Desirable criteria

Knowledge and experience

Essential criteria

Desirable criteria

Skills, abilities and attributes

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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