Job summary
- Main area
- Renal and Transplant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1871
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Hayes Renal Unit
- Town
- Hayes
- Salary
- £29,651 - £31,312 pa inclusive
- Salary period
- Yearly
- Closing
- 18/11/2025 23:59
Employer heading
Healthcare Assistant
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
We are seeking a motivated and dedicated Healthcare Assistant to join our well-established and friendly nurse-led team at the Hayes Renal Satellite Unit. Located on a tree-lined street opposite the Beck Theatre in Hayes, our purpose-built haemodialysis unit features 24 stations and offers free staff parking.
We operate Monday to Saturday, from 07:00 to 23:30, with a range of shift patterns including long and short day shifts, as well as twilight shifts. The successful candidate must be flexible and willing to work across all shift types to meet service needs.
No prior haemodialysis experience is required—we provide comprehensive on-site training. As part of Imperial College Healthcare NHS Trust, staff also benefit from access to a wide range of training and development opportunities.
Main duties of the job
- Welcome and escort patients from the waiting area into the dialysis unit.
- Assist patients with activities of daily living in accordance with their plan of care.
- Promote, monitor and maintain a working environment that is safe and clean for attending patients and staff.
- Promote, monitor and maintain the safety and security of the ward environment and promptly report faulty equipment to registered nurse according to ward policy and procedure.
- To use effective communication skills with staff, patients, relatives and visitors ensuring that confidentiality is maintained at all times.
- Attend ward handover and staff meetings and make valuable contributions towards the smooth running of the clinical area.
- Participate in the ordering and stock control of unit supplies, maintain appropriate records.
- Ensure the safety of the ward stock, by receiving and storing them in a manner and place that will protect them from damage.
- To attend Trust mandatory training and 2 yearly updates, in accordance with policy and procedure.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
- Numeracy Skills Level 1
- Literacy Skills Level 2Text
Desirable criteria
- A level
- Degree education
Experience
Essential criteria
- Good insight into role
- Experience in customer service
- Ability to prioritise work
- Experience in team work
Desirable criteria
- Previous recent care work experience in an acute NHS environment or rehab ward/unit
Skills/knowledge/ abilities
Essential criteria
- Good spoken & written English
- Good understanding of windows-based applications, eg. MS Word, Excel
- Understanding of confidentiality
- Punctual
Desirable criteria
- Computer skills
- Customer Care training
- Demonstrate the ability to work on own initiative and be assertive
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Cherry Manilay
- Job title
- Matron
- Email address
- [email protected]
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