Trosolwg o'r swydd

North London Hospice is a registered charity that has been caring for local people since 1984. We are committed to empowering patients with life limiting illnesses, supporting them to achieve the best quality of life possible. As well as our inpatient unit at Woodside Avenue, we work within the wider community including our Outpatient and Wellbeing services; our support to patients in their own homes; our Community Specialist Palliative Care services; and our Patient and Family Support teams, providing emotional and practical support to patients, their families and carers.

The North London Hospice (NLH) has multiple stores dotted around our boroughs and the Retail team are responsible for the management, maintenance and replenishment of all these stores. Raising over £1.6 million annually, the Retail team support the recycling of pre-loved items while playing a pivotal role in providing income generation to deliver the North London Hospice mission. 

North London Hospice is seeking a dynamic and experienced General Manager to lead the High Barnet Furniture Shop, a key location within our retail operations. This role will manage all aspects of a busy charity shop, donation centre, and support for our logistics team. You will ensure that both retail and donation functions run smoothly, while driving sales, managing staff, and cultivating a positive volunteer culture.

Prif ddyletswyddau'r swydd

Retail Shop Management

Donation Centre Management

Team Leadership

Health and Safety Compliance

Logistics & Fleet Management

Customer Collections & Volunteer Coordination

Financial Management

Stakeholder engagement 

Key working relationships 

Any other reasonable duties 

Gweithio i'n sefydliad

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…