Job overview

We have an exciting opportunity to join the Endoscopy Department as a Booking Coordinator.

The post-holder will effectively manage and take an active role in the continual development of the waiting list administration service, ensuring that capacity is fully utilised across the service; ensure that 18 Week RTT and 2 WW cancer procedures and policies are adhered to and that the performance targets for the department are met, in line with Trust and JAG objectives. You will also be responsible for managing the smooth operation of department waiting lists, including both active and planned waiters in relation to national and Trust waiting times.

An interview date is yet to be confirmed. 

Please note: this vacancy may close earlier than advertised once a suitable number of applications have been received. 

Main duties of the job

• The post holder will ensure that the administration and coordination of the planned and active waiting lists in the Trust is carried out to the highest standard, in a consistent and timely manner.
• The post holder will ensure that the processes in place fully support modernisation initiatives, for example the integration of Flexible Sigmoidoscopy Screening Programme.
• The post holder will liaise with health care professionals, managers and other administration staff both within and outside the organisation, patients and relatives.
• To assist in the day-to-day management of the reception staff.
• To assist the Clinical Nurse Manager in the training and development of reception staff within the department within the framework of their Personal Development Plans.

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.

The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.