Job overview

Are you an organised and motivated individual with a passion for supporting high-quality patient care? Do you enjoy working within a dynamic, multidisciplinary team environment?

West London NHS Trust is seeking a dedicated and enthusiastic Band 3 Administrator to join the Hounslow Community Cardiorespiratory and Post-COVID Service.This is an excellent opportunity to play a vital role in supporting a specialist community team that delivers rehabilitation and self-management programmes for patients with long-term respiratory and cardiac conditions, as well as those recovering from Post-COVID Syndrome.

As a key member of the service, you will provide comprehensive administrative support to ensure the smooth and efficient running of the team. Your responsibilities will include managing referrals, coordinating patient appointments, maintaining accurate clinical records on electronic systems, supporting waiting list management, and acting as a central point of contact for patients, carers, and healthcare professionals.

Main duties of the job

We are looking for someone who is organised, reliable, and proactive, with excellent communication and interpersonal skills. You should have previous administrative experience, ideally within a healthcare or community setting, and be confident in using digital systems and Microsoft Office applications. Attention to detail, the ability to prioritise workload, and a commitment to confidentiality and patient safety are essential.

The role is based within community settings across Hounslow, and flexibility to support service delivery across different sites may be required. By joining our team, you will become part of a service that is committed to innovation, compassion, and excellence in patient care, while supporting staff development and wellbeing.

If you are looking for a role where you can make a meaningful contribution to patient care while developing your administrative and service support skills, we would be delighted to hear from you.

Apply now and take the next step in your career with West London NHS Trust.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.