Job summary
- Main area
- Offender Healthcare
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working - 0 Hours per week
- Job ref
- 277-BankHCA-London Pris B3
- Employer
- Oxleas NHS Foundation Trust
- Employer type
- NHS
- Site
- London Prisons - HMP Wandsworth and HMP Isis
- Town
- London
- Salary
- £32,346 Per annum pro rata incl HCAS
- Salary period
- Yearly
- Closing
- 18/11/2026 12:00
Employer heading
Bank Health Care Assistant - London Prisons3
Band 3
Job overview
Thank you for taking an interest in our Healthcare Assistant. We hope that you find this overview useful and look forward to receiving your application.
The overview of this post is to support qualified staff in all activities relating to the delivery of high-quality patient centred care. You will work and act as a key member of the team, supporting each patient in achievement of their planned outcomes.
Main duties of the job
Our Healthcare Assistants work collaboratively with our Registered Healthcare professionals to deliver high-quality nursing care to patients in prison.
As a HCA you will be providing physical care to patients according to their written care plans which will include taking observations, ECG’s and carrying out basic wound care.
Lone working is required, and you will also be involved in responding to emergency situations. You will also have the opportunity to undertake an extended role such as running patient focused health promotion activities and programmes.
Working for our organisation
Oxleas – About Us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We’re Kind
- We’re Fair
- We Listen
- We Care
Detailed job description and main responsibilities
Key Task and Responsibilities
• Responding to the needs of patients in an honest, non-judgemental, and open manner, which respects the rights of individuals and groups
• Actively engaging with patients in the provision of holistic, needs-led care
• Delivery of health promotion activities and programmes (including patient self-help programmes) in support of a registered healthcare professional
• Contributing appropriately to risk assessment and individualised care planning.
Clinical
• To work as directed by a registered nurse, providing physical care to patients according to a written care plan.
• Adhering to all organisational and prison policies, procedures, and guidelines
• Ensuring good working relationships with patients, carers, relatives, other professionals and prison and healthcare staff
• Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice
Custodial Responsibilities
• Assume personal responsibility for the security of issued keys
• Understand and comply with prison orders, procedures, and instructions in your area of work.
IMPORTANT INFORMATION, PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographic ID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Person specification
Education Qualifications
Essential criteria
- NVQ level 3 or equivalent experience
Experience
Essential criteria
- Previous experience as a Healthcare Assistant in a clinical setting (hospital, secure, or GP practice)
- Experience and knowledge of providing care i.e., providing patient care, carrying out tests/observations.
- Experience of facilitating /planning /supporting groups in a healthcare setting i.e., health improvement/smoking cessation/ activities.
- Experience of being able to work within policy frameworks in a regulated patient care setting.
Skills/Abilities/Knowledge
Essential criteria
- Able to effectively communicate both verbally and in writing
- Ability to assess risk and care plan effectively, whilst understanding the needs and rights of people.
- Participate in any audits, research projects.
- To take responsibility for clinical equipment/resources with which you are allocated as well as patient property and valuables.
- Good communication and an ability to form positive relationships with patients, carers, and other professionals.
- Ability to relate to patients who may be experiencing high levels of distress and emotional disturbance.
- Strong interpersonal skills and able to work under pressure.
- To act on own initiative when delivering patient care seeking support as required.
- Ability to identify poor practice and standards of care when you see it and ensure that your Manager /Modern matron is aware.
- Able to demonstrate a flexible approach to client intervention.
Effort and Environment
Essential criteria
- Physical Effort - Day to day contact with offenders. Ability to manage complex & challenging behaviour. Manual handling Use approved breakaway techniques. Standard IT skills
- Emotional effort - Ability to manage complex & challenging behaviour. Ability to work in a challenging and changing environment. Occasional exposure to verbal aggression
- Mental effort - An understanding of the Mental Health Act, Mental Capacity Act, Care Programme Approach, and other relevant legislation and guidance. The ability to support and safely manage patients who are presenting with challenging and physically aggressive behaviour. Demanding and pressurised working environment
- Working conditions - Ability to work in a challenging secure environment and adhere to all security requirements of the prison. May be required to navigate a large number of stairs and cover long distances in a single shift.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Clare Denny
- Job title
- Recruitment and Retention Officer
- Email address
- [email protected]
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