Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

An exciting opportunity has arisen for an Acute Oncology Administrator at Kingston Hospital. 

The post holder will be responsible for providing a comprehensive administrative and secretarial service to the Acute Oncology Team (AOT), working closely with the Lead Nurse and Consultant, who also lead on the Non Specific Symptoms Rapid Diagnostics Pathway (RDCC). 

The post holder will liaise with other administrative and clerical teams to ensure that this service is of the highest quality. The post holder will ensure effective and timely communication with patients and members of outside organisations. Assisting the AOS/RDCC team in triaging telephone calls and sign posting patients where required.

Main duties of the job

1. The post-holder is the main point of contact for Trust staff, GPs, patient and carers following an AOS or RDCC referral
2. The post holder will need to have a good understanding of a range of work procedures and practices, the majority of which are non-routine and which require an intermediate level of theoretical knowledge, acquired either through formal training or equivalent experience
3. The post-holder will provide and receive complex information relating to AOS referrals which requires persuasive skills where the agreement and cooperation of a wide range of Trust staff is required. 
4. The post-holder will be required to plan and organise a number of complex activities or programmes which require the formulation and adjustment of plans
5. The post-holder will be responsible for taking/transcribing formal minutes, will regularly use computer software to develop/create reports, documents and drawings and will be responsible for maintaining the AOS and RDCC referrals database
6. The post-holder will be required to participate in undertaking surveys or audits relevant to the work of the department and development of the service it provides

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Working for our organisation

Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

Compassionate - We treat everyone with kindness, understanding and empathy

Inclusive - We are respectful, fair and open, valuing everyone’s unique contribution

Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive

Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving