Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

You will work with, coordinate and support the faster diagnosis CNS and pulmonary nodule CNS as well as working with the wider MDT, to support patients who are referred into the lung nursing team. You will be responsible for facilitating and tracking patients referred into the faster diagnosis and pulmonary nodule service and supporting weekly respiratory/ oncology clinic.

This role is a combination of administration, clinic organisation, clinical team and patient support. The role requires excellent organisation, coordination of multiple resources and administrative skills. You will
need excellent interpersonal skills – to ensure accurate verbal and written communication with a wide range of healthcare professionals both inside and outside of the Trust. 

Main duties of the job

• Monitor and receive patient referral notifications, by telephone and email, and alert the Clinical Team. Respond accordingly to enquiries.
• Co-ordinate and provide administrative support to ensure that all the relevant referral paperwork (from primary and secondary care sources) and clinical information is available within the necessary timescale for each patient appointment.
• Book all appointments and investigations as needed.
• Identify from the Tracking List the next steps in the patient care pathway and provide administrative support to monitor investigation results, alert the Clinical Team and schedule patient follow-up appointments.

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