Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment within the Acute Assessment Unit.

This position supports the clinical team by ensuring hygiene standards are upheld, equipment is maintained and cleaned according to policy, and supplies are appropriately managed. 

The housekeeper also contributes to patient care by assisting with meal service, as necessary,  and supporting effective communication between patients, staff, and visitors.

Key Responsibilities:

• Maintain a tidy and uncluttered environment in all patient and staff areas.

• Clean and store general and specialist equipment in line with manufacturer guidelines and trust policies.

• Participate in cleaning audits and report any deficiencies.

• Support the nursing team in ensuring store rooms and equipment areas remain clean and organised.

• Assist in monitoring and reporting faulty clinical equipment, ensuring items are decontaminated before return.

Patient and Staff Support:

• Assisting with meal service, as necessary,  and supporting effective communication between patients, staff, and visitors.

• Welcome and orient patients and visitors, promoting a friendly and informative atmosphere.

Compliance and Safety:

• Adhere to all relevant trust policies and procedures, including health and safety, infection control, fire safety, and confidentiality.

• Report incidents or accidents promptly to the senior team.

Main duties of the job

The housekeeper will work with the Nurse in Charge of the unit ensuring that all visitors are welcomed and that excellence in customer care and front of house services are provided.

This role will support nursing staff but will not replace supplement domestic services, but enhance patient experience overall.

The post holder will work as an integral part of the unit team, being responsible for ensuring the delivery of a range of activities to support the clinical team in delivering care, including keeping the unit neat, tidy, uncluttered and well presented; the daily stock of clinical supplies and for equipment cleaning and maintenance across the 50 bedded ward. .

 They will be responsible for maintaining a safe and comfortable clinic rooms and environment and will work flexibly.

Working for our organisation