Job summary
- Main area
- Chief Digital Information
- Grade
- VSM
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 396-9001-VSM-OF
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingston and Richmond NHS Foundation Trust
- Town
- Kingston upon Thames
- Salary
- VSM Salary
- Closing
- 17/08/2025 23:59
Employer heading

Chief Digital Information Officer
VSM
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
Chief Digital Information Officer
We are an integrated trust, providing care in people’s homes and across our local community. We help people to stay well in the community, manage their own health with the right support, and avoid unnecessary visits and admissions to hospital.
When people do need hospital care, our experienced professionals deliver an outstanding quality of acute care using advanced technology and evidence-based procedures to ensure the best outcomes.
We have a budget of around £500m and provide community care in the London borough of Richmond, we also work in partnership with Your Healthcare who provide community care in Kingston. We provide a full range of acute services at Kingston Hospital, and short-stay rehabilitation at Teddington Memorial Hospital.
We serve a wider population for a range of specialist services. This includes hospital and outpatient services for people in Elmbridge (Surrey), Merton, Wandsworth and Sutton, and a community immunisation for most of south London.
The foundation of our strategy is the integration of services, creating joined-up pathways that provide a better experience for patients, with multi-disciplinary teams working together across the patient journey.
Main duties of the job
As a newly formed organisation, we have tremendous opportunity for digital transformation and for a dynamic, ambitious CDIO to join the Trust. A key early task will be the development of a best-in-class digital strategy - a clear road map for the next 5 to 10 years that will help us realise the full potential of integrated ways of working and help us on our journey to modern and sustainable healthcare. This will include working across our health system in increasingly innovative ways and building ways of information sharing that support and enhance patient care and wellbeing across the populations we serve. Our CDIO will also work to transform the day-to-day experience of our staff by ensuring that we have a modern and sustainable digital infrastructure to enable all our people to be their best and building a truly ‘digitally competent’ workforce for the future.
We are looking for a strategic thinker who is passionate about the potential for digital solutions to unlock change, as well as someone who is pragmatic and grounded, and able to build a team and a function within our organisation that acts as a platform for innovation. As a member of the executive team, you will also play a part in setting the tone for the organisation, acting as a role model for a culture which is inclusive, respectful, and which values and celebrates our differences, enabling us to continually improve our place of work and the care we provide.
Working for our organisation
We value and promote diversity and are committed to equality of opportunity for all. The best boards are those that reflect the communities we serve and therefore applications from all backgrounds are welcomed. We want to increase the diversity of our boards and particularly encourage applications from women, people from the local Black Asian and Minority Ethnic communities, LGBTQ+ communities, younger candidates and from people with lived experience of disability, who we know are under-represented.
Detailed job description and main responsibilities
Please refer to the full Job Description and Person Specification for a detailed overview of the role and its requirements.
When completing your application, please ensure you clearly demonstrate how your experience meets the expectations outlined.
Person specification
Education/Qualifications
Essential criteria
- Masters or postgraduate degree in an IT, project, or programme specialism
- Programme, project or change management (MSP, PRINCE2, AGILE or CHANGE equivalent), or equivalent level of experience.
- Evidence of continuing personal and professional development
- Relevant professional qualification or equivalent level of experience
Experience
Essential criteria
- Demonstrable track record of successful change management and leadership.
- Significant and wide-ranging experience at (or near) director level in a large, complex customer facing organisation, whether in healthcare or other sector with comparable complexities and shared service delivery pressures
- Proven experience in developing and implementing IM&T strategies to achieve transformational levels of change and efficiency
- Experience of developing and managing a sizeable, value-adding IT function within a large organisation, with the motivational skills to encourage collaborative working across the technical departments within the IT department where there may be resistance to change.
- Significant management experience of implementing complex programmes, encompassing technology and service delivery.
Desirable criteria
- NHS experience
Skills /Abilities
Essential criteria
- Ability to introduce new methods of working despite potential resistance
- Ability to plan strategically in the medium and longer term.
- Ability to demonstrate a strong desire to improve performance and make a difference
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Santelli
- Job title
- Executive Assistant
- Email address
- [email protected]
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