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Job summary

Main area
Administration
Grade
Band 8b
Contract
Permanent: Full-time
Hours
37.5 hours per week (Full-time)
Job ref
363-CP6078958-A
Employer
East London NHS Foundation Trust
Employer type
NHS
Site
Trust HQ, Robert Dolan House
Town
LONDON
Salary
£63,541 - £72,639 per annum inc HCA
Salary period
Yearly
Closing
05/05/2024 23:59

Employer heading

East London NHS Foundation Trust logo

Senior Improvement Advisor

Band 8b

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job overview

Are you a passionate and experienced improver who has led large scale change with the rigorous application of quality improvement?  

An exciting opportunity for a Senior Improvement Advisor has arisen at East London Foundation NHS Trust (ELFT) within the award-winning quality department. ELFT has gained an international reputation as being a leader in QI and continues to work to embed improvement into the way in which the organisation works and in our work with external partners.  

The Senior Improvement Advisor will be part of the central team that has been established to coordinate the QI programme and act as the organisations internal resource for improvement science. The post holder will lead and manage Improvement Advisors within the team and possess a deep understanding of continuous quality improvement methodology. The post holder will also support the development of improvement capability across the system. This will involve delivering improvement science teaching to different groups or varying sizes, both within and outside the healthcare system.   

 

Main duties of the job

They will support and coordinate numerous QI projects at different levels in the Trust. The post holder will be a member of the faculty and be an expert in improvement methodology and will represent the QI programme at numerous internal and external learning events They will be expected to work with high level key stakeholders and directorates to develop aims, measurement plans, and a portfolio of projects for each Trust priority, together with supporting the design and delivery of large scale QI programmes to help share learning and build connection.   

The post holder will also provide line management and supervision for Improvement Advisors. They will be expected to work with high level key stakeholders and directorates to develop aims, measurement plans, and a portfolio of projects for each Trust priority, together with supporting the design and delivery of large scale QI programmes 

The post holder will also support the development of improvement capability across the system. This will involve delivering improvement science teaching to different groups. 

Working for our organisation

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

 

Detailed job description and main responsibilities

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.

If you think you have the skills and experience to help us continue our improvement journey, we would welcome informal conversations from interested applicants. Please contact Marco Aurelio (Associate Director of QI) on [email protected] 

Person specification

Qualifications and Training

Essential criteria
  • Educated to post graduate degree level or equivalent experience
  • IHI trained Improvement Advisor
Desirable criteria
  • Project management qualification
  • Other improvement related qualifications (e.g., Lean, Six-Sigma)

Previous Experience

Essential criteria
  • Substantive/Extensive experience in working in a professional environment
  • Experience of applying continuous improvement methodology at multiple levels within an organisation.
  • Experience of leading and participating in change.
  • Previous experience of bringing innovation and new ideas to practice
  • Evidence of continuing professional development
  • Teaching or coaching experience
  • Experience of using data and measurement for improvement
  • Experience of working in a fast paced, adaptable enviroment.
Desirable criteria
  • Previous experience of working with senior staff
  • Research skills

Knowledge and Skills

Essential criteria
  • Excellent information management skills
  • Ability to working to regular tight deadlines
  • Excellent verbal and written presentation skills
  • Problem recognition and problem-solving skills, including conflict resolution
  • Excellent negotiation skills
  • Excellent facilitation skills
  • Networking skills
  • Excellent Microsoft Office skills
  • Ability to provide training and guidance to colleagues on project management methodologies
  • Ability to develop and maintain good working relationships with staff from a variety of backgrounds
  • Ability to work autonomously and prioritise own workload
  • Ability to work collaboratively and in teams
  • Ability to understand, evaluate and present complex data
  • Decisive
  • Ability to challenge orthodoxies and established work patterns in a positive engaging way
  • Excellent motivational skills
  • Teambuilding skills
  • Flexible approach
  • Principles of audit and evaluation, with evidence of previous experience leading audits
  • Management of change
  • Principles of continuous improvement

Other requirements relevant to the post

Essential criteria
  • Able to move around the organisation and other locations within the geographical area served by the Trust
  • Able to concentrate for long periods
  • Able to cope with demanding and unpredictable work pattern
  • Able to cope with emotional circumstances relating to personal histories of service users, carers, and staff
  • Able to use computer technology for sustained periods

Employer certification / accreditation badges

Capital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marco Aurelio
Job title
Associate Director of Quality Improvement
Email address
[email protected]
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