Job summary
- Main area
- Emergency Medicine
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 197-AJ-R-8462
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- University hospital lewisham
- Town
- Lewisham
- Salary
- £57,528 - £64,750 per annum plus HCA
- Salary period
- Yearly
- Closing
- 27/07/2026 23:59
Employer heading
Matron- Emergency Department
Band 8a
Please refer to the Applicant Guide via this link for key information:- Applying to LGT Guide - Key Information for Applicants
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
An exciting opportunity has arisen, due to promotion, for the position of Emergency Department (ED) Matron. We are seeking an enthusiastic, motivated, and committed senior ED nurse to join our team in this role.
The Matron will be an accessible clinical expert, responsible for the delivery and maintenance of high-quality patient care, as well as the implementation of innovative ways of working in collaboration with the wider multidisciplinary team (MDT).
The post holder will work closely with the other Matron for ED and the Head of Nursing and will be responsible for leading and managing the nursing workforce within the ED. They will also play a key role in both the operational and strategic management of the department.
The Matron will demonstrate clinical expertise in the nursing care of patients, excellent patient assessment skills, and sound management knowledge. The successful candidate will also be able to provide strong and consistent leadership while fostering positive and effective working relationships with colleagues.
The post holder will be professionally accountable for standards of care, patient experience, workforce management, and staff wellbeing. If you possess the skills, commitment, and qualities required to join our prestigious organisation, we would be delighted to hear from you.
Main duties of the job
Our ED is a vibrant, dynamic, and rewarding place to work. We are committed to delivering outstanding patient care to the communities we serve and are equally dedicated to supporting the professional development, well-being, and success of our staff.
The department incorporates a fully integrated Urgent Care Centre (UCC) and sees more than 120,000 patients each year, presenting with a diverse range of clinical conditions and care needs. In addition to the UCC, our clinical areas include Triage, the Major Treatment Area, Resuscitation, and an 11-bedded Acute Assessment Unit (AAU).
This is an exciting opportunity to join a high-performing team and play a key role in shaping the future delivery of emergency and urgent care services.
The Matron’s role focuses on the 10 key responsibilities outlined in the Matrons Handbook (2019)
1. Inclusive leadership, professional standards and accountability.
2. Governance, patient safety and quality.
3. Workforce planning and resource management.
4. Patient experience and reducing health inequalities.
5. Performance and operational oversight.
6. Digital and information technology.
7. Education, training, and development.
8. Research and development.
9. Collaborative working and clinical effectiveness.
10. Service improvement and transformation.
Working for our organisation
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
Risk Management and Clinical Governance
- Ensure patients receive care in a clean, safe, and well-maintained environment, taking prompt action to address any identified concerns.
- Lead and champion infection prevention and control practices, promoting compliance and challenging poor standards where necessary.
- Manage complaints, incidents, and serious adverse events, undertaking investigations and root cause analyses to identify learning and drive improvements in practice.
- Ensure risk assessments are completed, monitored, and action plans implemented across all areas of responsibility.
- Lead the implementation of patient safety initiatives, quality standards, and clinical performance measures to improve outcomes and patient experience.
- Share best practice and contribute to organisational learning through the Matrons' Forum and other governance structures.
- Work closely with the Senior Matron and Head of Nursing to monitor, maintain, and continually improve clinical standards across the department.
Professional Leadership and Workforce Management
- Provide visible, accessible, and compassionate leadership for patients, carers, visitors, and staff. Deliver professional and clinical leadership, supporting the delivery of safe, effective, and high-quality care.
- Develop and support Sisters, Charge Nurses, and other clinical leaders to enhance leadership capability and succession planning.
- Ensure compliance with Trust policies, procedures, professional standards, and regulatory requirements. Represent the Trust at local, regional, and national forums, promoting excellence in nursing practice and patient care.
- Ensure staff receive appropriate education and training, including infection prevention and control, in accordance with Trust requirements
Education, Research and Workforce Development
- Work with the Head of Nursing and Practice Development Team to identify workforce development needs and implement training programmes.
- Promote a culture of lifelong learning, professional development, and evidence-based practice.
- Support and facilitate research, innovation, and quality improvement activities within the department.
- Ensure staff receive regular appraisal, complete mandatory training, and have access to relevant development opportunities.
- Monitor study leave, competency achievement, and educational compliance to ensure consistency, equity, and workforce capability.
- Ensure clinical areas provide high-quality learning environments for students and learners.
- Patient Experience and Professional Standards Promote excellence in patient care through visible leadership, regular clinical assurance activities, and quality monitoring.
- Foster a welcoming, compassionate, and supportive environment for patients, families, visitors, and staff.
- Act as a strong advocate for patients, ensuring privacy, dignity, and respect are upheld at all times.
- Develop effective mechanisms for obtaining and responding to patient feedback, driving improvements in experience and outcomes.
- Collaborate with the wider management team to maintain compliance with clinical governance and regulatory standards.
- Operational and Strategic Leadership Ensure compliance with the Matrons' Charter and all relevant infection prevention, health and safety, and decontamination standards.
- Maintain competence in the use of equipment relevant to the clinical area and ensure staff are trained appropriately.
- Work in partnership with clinical and operational leaders to develop and deliver directorate objectives, service plans, and strategic priorities.
- Lead and contribute to service improvement, transformation, and modernisation programmes that enhance patient care, efficiency, and service delivery.
- Work collaboratively with Clinical Leads, General Managers, Heads of Nursing, and multidisciplinary teams to deliver local, corporate, and national priorities.
- Support partnership working with external organisations, patients, carers, and the wider community to improve integrated care and service development.
- Lead and promote the contribution of nursing to service redesign, innovation, and continuous improvement, ensuring nursing expertise influences decision-making and organisational development.
Person specification
Qualifications and Training
Essential criteria
- Registered nurse qualification
- Degree or equivalent clinical/advanced practice
- Minimum 5 years post registration
- Master’s Degree or working towards
Desirable criteria
- Evidence of post registration/ qualification
- Management/Leadership qualification
Experience
Essential criteria
- Clinical expertise relevant to the post
- Experience of managing staff
- Minimum of 3 years’ experience working at Band 7 or equivalent in an acute setting.
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Management of finances within a budget, including delivery of cost improvements
- Management/Clinical Leadership experience
- Experience of successfully leading and implementing change
- Experience in analysing complex problems and implementing workable solutions
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge
Essential criteria
- A good understanding of the changing NHS environment
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Desirable criteria
- Ability to work on service development projects
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.
Documents to download
Further details / informal visits contact
- Name
- Itohan Ibude
- Job title
- Head Of Nursing
- Email address
- [email protected]
- Telephone number
- 07557939072
- Additional information
Rebecca Mills - ( rebecca.mills6 @nhs.net) 07891615505
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