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Job summary

Main area
Neurosciences
Grade
Band 4
Contract
Fixed term: 8 months
Hours
Full time - 37.5 hours per week
Job ref
259-6169441RLH-A
Employer
Barts Health NHS Trust
Employer type
NHS
Site
Royal London Hospital
Town
London
Salary
£30,279 - £33,116 per annum inc
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Barts Health NHS Trust logo

Patient Pathway Coordinator - Neurosciences

Band 4

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

Job overview

An exciting opportunity has arisen for a Patient Pathway Coordinator within Neurosciences at The Royal London Hospital for a fixed term contract.

The successful applicant must be a good team player, patient, focused, proactive, and well-organised with the ability to multitask and deal with frequent disruptions in a busy office environment. We are looking for hard working individuals who demonstrate close attention to detail, good knowledge of specialty specific patient pathways in accordance to the 18 week management from referral to treatment and have a positive approach to their work with good organizational skills. This is a great opportunity to expand your knowledge base within Neurosciences.

Main duties of the job

The Patient Pathway Coordinator will actively manage the administrative processes attached to patient pathways and consultant led outpatient clinics for  ensuring a smooth and efficient service for both the multidisciplinary team and patients in order to deliver a high-quality administration service, a positive patient experience and excellent customer service.

Our Patient Pathway Coordinators are vital to ensuring in conjunction with outpatients and booking staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHS constitution for both cancer and RTT, taking action to expedite patient pathways where necessary.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. 

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. 

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. 

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. 

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. 

Person specification

Qualifications

Essential criteria
  • GCSE A Level or equivalent standard of Education or level gained through experience and training

Experience

Essential criteria
  • Medical secretarial/pathway administration experience
Desirable criteria
  • Experience working in NHS
  • Experience managing patient referrals, patient records and database

Knowledge

Essential criteria
  • Knowledge and experience of office management, system and practice.
  • Knowledge of the RTT policy
  • Good working knowledge of Word, Excel, Outlook and Powerpoint.
  • Knowledge of confidentiality principles with regards to patient data.
  • To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.
Desirable criteria
  • 18 week knowledge.
  • Previous RTT/Validation knowledge

Employer certification / accreditation badges

Green@Barts HealthNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Olaniyi
Job title
Senior Patient Pathway Co-ordinator
Email address
[email protected]
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