Job summary
- Main area
- Human Resources
- Grade
- VSM
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 824-CORP-7864786
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Ferguson House (and other sites as required)
- Town
- London
- Salary
- Dependent on Experience
- Closing
- 08/04/2026 23:59
Employer heading
Chief People Officer
VSM
Welcome to Central London Community Healthcare (CLCH)
At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.
Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.
We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.
Together, we build a caring community where the warmth we show one another shines through in every life we touch.
Job overview
We are looking for an inspiring and forward thinking Chief People Officer to join our Executive Leadership Team and Board.
This is a pivotal role, responsible for delivering the full people agenda, to enhance staff experience, and to ensure CLCH continues to grow as an inclusive, values driven organisation.
The Trust is progressing to be an Advance Foundation Trust. This role will help us shape how we deliver for our staff and embed the strategy in the delivery of Neighbourhood Healthcare. As we transform the way health and care is delivered in the UK, this role will be pivotal in shaping not only our thinking and delivery, but also how we learn across our partners, systems and nationally.
You will lead on the development and ongoing implementation of our 5-year people strategy, organisational development, workforce planning, and staff engagement. Working closely with the Chief Executive Officer, Board Members, and system partners, you will help ensure CLCH remains an outstanding place to work.
Main duties of the job
What we’re looking for:
• A dynamic, compassionate leader with senior level experience across HR, OD, workforce transformation, or people strategy.
• Proven success delivering people agendas at scale in complex organisations.
• Strong partnership building capability with staff, unions, executives, and system partners.
• A deep commitment to equality, diversity, inclusion, and colleague wellbeing.
• Someone who embodies the values of compassionate leadership and continuous improvement.
If you are an inspirational leader ready to make a meaningful difference for thousands of colleagues and the communities we serve, we would love to hear from you.
Working for our organisation
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Detailed job description and main responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
Person specification
Education/Qualification
Essential criteria
- Master’s degree level education or equivalent
- Evidence of continued learning/development
- CIPD Membership
- Professional Qualifications in HR and organisational development
Desirable criteria
- Other professional development in area of role that is not within professional qualifications
Experience
Essential criteria
- Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams.
- Proven ability to communicate verbally and in writing fluently and confidently with individuals at all levels within the Trust and across partner organisations.
- Proven ability to set out a clear strategic direction, inspire others and build credibility.
- Highly developed interpersonal skills. Actively seek, establish and develop effective working relationships with key stakeholders internally and externally.
- Proven ability to contribute to effective board working; can support and challenge across the Trust agenda.
- Proven ability to manage ambiguity and conflicting priorities. Proven ability to analyse, interpret and present complex data.
- Understanding of equality, diversity and inclusion agenda, and appreciation of proactive approach to equality, diversity and inclusion in patient care.
- Demonstrates a commitment to the vision and values of the Trust and the NHS.
- Assumes responsibility and operates as a corporate team member. Evidence of successfully leading and developing a large team. High energy levels, resilience, and determination
Desirable criteria
- Evidence of leading system changes, with a focus on improving delivery of corporate services
Skills and Knowledge
Essential criteria
- Several years' experience in a senior HR position, preferably at board level or equivalent senior position.
- Experience in leading complex organisational and workforce change in a multi -professional environment
- Relevant experience in successful workforce transformation, including delivery of significant workforce efficiencies
- Relevant experience in the successful management of strategic and service change Knowledge of local, regional and national factors that affect the Trust and its workforce
- Experience of working effectively across organisational and professional boundaries in complex organisations
- Experience of productive partnership working with multiple trade unions
Desirable criteria
- Experience of leading successful workforce transformation during a merger or acquisition
Other
Essential criteria
- Having led system wide transformation or engagement, ensuring the programmes of work are delivered within resource and against plan
- A commitment to quality delivery of health services
- Understanding of QI and Cl methodologies for the delivery of change within organisational teams
Desirable criteria
- Programme and project management skills with evidence of professional development in the area
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- James Benson
- Job title
- Chief Executive Officer
- Email address
- [email protected]
- Telephone number
- 02077981402
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