Job summary
- Main area
- Executive Assistant
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 333-J-M-0215
- Employer
- Central and North West London NHS Foundation Trust
- Employer type
- NHS
- Site
- Gordon Hospital
- Town
- London
- Salary
- £46,419 - £55,046 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 16/09/2025 23:59
Employer heading
Executive Assistant to Managing Director Jameson Division
NHS AfC: Band 6
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Job overview
The Executive Assistant provides high-level administrative support to the Managing Director of Jameson as well as the AD Finance and Performance and AD Strategy, Transformation and Partnerships.
The role is responsible for overseeing and managing the Directors' meetings both internally and externally including the coordination of the forward planner, agendas, papers and taking accurate minutes.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
An exciting opportunity has arisen to provide advanced, high level and quality executive support to the Managing Director, AD Finance and Performance and AD Strategy, Transformation and Partnerships.
The role is responsible for overseeing and managing the Directors'
This is a highly demanding role and you will need to possess significant experience in providing executive support at a senior level within a multifaceted organisation. You will need to be a highly motivated, forward thinking individual with extremely strong organisational skills and the ability to use your initiative to manage the varying demands of the role. A strong working knowledge of Outlook, Word, Excel and Powerpoint are essential.
The responsibilities are extremely varied and include high level diary management, meeting/event co-ordination, project support and extensive partner/stakeholder liaison. You will have specific responsibility for overseeing various divisional meetings ensuring clear forward plan, agenda and clear and precise minute taking.
This role would be perfect for an experienced, enthusiastic and energetic individual who possesses a natural ability to plan ahead. It is an exciting but equally challenging role and you will need to be highly organised, confident and articulate.
Working for our organisation
This is an exciting, fast paced and busy environment.
CNWL is a large and diverse organisation, providing health care services for people with a wide range of physical and mental health needs.
We employ nearly 7000 members of staff that provides more than 300 different health services across 150 sites and in the community, in a range of diverse communities, with over 100 first languages spoken.
We are always developing new and better ways to provide dependable services to meet the needs of people in our care.
Detailed job description and main responsibilities
Act as the first point of contact for the Directors including managing/screening calls, emails, correspondence and visitors.
Take organisational responsibility of departmental meetings.
High level diary management.
Person specification
Education & Qualification
Essential criteria
- Evidence of further education degree/diploma level or experience equivalent
Previous Experience
Essential criteria
- Extensive PA experience at senior/directors' level including experience working either in the NHS or large complex multi-sited organisation
- Experience of full diary management and problem solving
- Evidence of robust decision making with an ability to act on own initiative and independently
- Experience of working independently on non-routine matters and exercising judgement and decision-making skills across the work area.
Desirable criteria
- Understanding of the structure of the NHS and current issues facing NHS Trusts
- Line management or supervisory experience
- Understanding of commissioning intentions and key performance indicators and their correlation to business aims and objectives
Skills, Knowledge, Abilities
Essential criteria
- Ability to take high quality minutes at senior meetings and produce accurate and succinct records of discussion
- Ability to draft complex and sensitive correspondence on behalf of the Directors
- Excellent organisational skills to be able to plan and prioritise workload to meet tight deadlines and deliver agreed objectives within agreed timeframes
- Excellent knowledge of Microsoft Office packages including Outlook, Word, PowerPoint, Excel, Access, Adobe, Project.
- Excellent communication skills both verbal and written.
- Knowledge of issues of confidentiality
- Excellent interpersonal and communication skills, creative and confident to be able to build good working relationships within the wider team.
- Knowledge of data protection requirements and information governance issues
- Experience of using IT skills to produce complex information via reports and presentations
- Ability to assess complex information to elicit key factual information to be recorded and reported on
- Ability to communicate and work with professionals and other staff at all levels across all services and Directorates
- Excellent organisational skills to be able to plan and prioritise workload to meet tight deadlines and deliver agreed objectives within agreed timeframes.
- Ability to analyse situations and problems and make sound judgements, sometimes in difficult or pressurised situations
- Ability to effectively support service users and carers to resolve any issues they may have with the services
- Ability to solve problems, take responsibility and think independently and ability to respond to sudden unexpected demands
- Ability to respond appropriately to difficult and sensitive situations and reprioritise workload as need arises
- Excellent time management skills with the ability to organise and prioritise conflicting demands
- Able to work autonomously and proactively in area of responsibility and proactively suggests improvements in own and others area of responsibility
- Provide leadership within defined situations in own area of structure of the NHS and the role of CCGs and CCBs 9 responsibility
- Ability to research and draft reports
- Good numeracy skills with ability to interpret and understand financial concepts
- Excellent interpersonal and communication skills, creative and confident to be able to build good working relationships within the wider team
- Flexible attitude
- Ability to independently exercise own initiative and judgement in a fair and consistent manner interpreting available standards and guidance and be accountable for decisions made.
- Professional, flexible attitude, adaptable, diligent, diplomatic, proactive, motivational and an innovative team player Ability to analyse situations and problem solve as required
Desirable criteria
- A comprehensive understanding of the structure of the NHS and the role of CCGs and CCBs
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tasha Vandepeer
- Job title
- Business Manager & Admin Professional Lead
- Email address
- [email protected]
- Additional information
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