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Prif leoliad
HR
Gradd
NHS AfC: Band 8c
Contract
Parhaol
Oriau
  • Llawnamser
  • Gweithio hyblyg
  • Gweithio gartref neu o bell
37.5 awr yr wythnos
Cyfeirnod y swydd
333-C-QTS-0003-A
Cyflogwr
Central and North West London NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
350 Euston Road
Tref
London
Cyflog
£85,431 - £97,148 p.a inc HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
21/08/2025 23:59

Teitl cyflogwr

Central and North West London NHS Foundation Trust logo

Head of HR & People

NHS AfC: Band 8c

Trosolwg o'r swydd

The post holder is primarily responsible for providing strategic and operational leadership for all aspects of the HR and People function at QTS. You will be responsible for leading on the delivery of a high-performing, values-driven service that supports QTS’s commercial ambitions, ensures the right workforce capability, and drives employee engagement, inclusion, and performance. This is a pivotal role in shaping a positive working culture, ensuring compliance, and building the HR systems and processes necessary for QTS to grow as a leading provider of operational and strategic estates and facilities services.

*Previous applicants within last 3 months need not apply*

Prif ddyletswyddau'r swydd

Operational HR Management

  • Responsible for the line management of the QTS HR & People team and subsequently ensuring the delivery of a proactive and professional service by the function to all QTS staff.
  • Fosters a team culture that values partnership working, responsiveness, and continuous learning.
  • Ensures the provision of a consistent, efficient, and high-quality HR and People service across the QTS employee lifecycle, including recruitment, onboarding, performance, development, and exit.
  • Oversees the production of, and adherence to, QTS’s HR & People policies, procedures, and employee handbooks, in conjunction with the HR Business Manager. 
  • Oversight for ensuring the timely management of employee relations (ER) cases, ensuring timely and legally compliant outcomes that balance fairness and organisational needs.
  • Able to independently produce job descriptions and person specifications for all levels of the organisation, and develop others ability to do so.
  • Works closely with the QTS HR Business Manager to monitor and report on key workforce KPIs and metrics. Including, but limited to, sickness absence, establishment profile, turnover, time to hire, and staff engagement.
  • Lead on internal audits and responds to external regulatory reviews and freedom of information (FOI) requests related to the QTS HR & people function.

Gweithio i'n sefydliad

Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL).

Formally CNWL’s in-house estates and facilities department, following incorporation as a limited liability partnership (LLP) in November 2017, we offer a comprehensive range of estates and facilities management services and products to our clients.

Despite being owned by an NHS organisation, all applicants should be aware that new employees are appointed onto QTS's employment terms and conditions which differ from Agenda for Change. This includes differences to key areas such as pension type and holiday entitlement. For more information, please reach out to a member of our HR & People team at QTS. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Strategic Leadership

  • Leads on the development and delivery of QTS’s HR & People plan – seeking to support QTS’s current and future goals and priorities, whilst responding to feedback from the QTS Annual Staff Survey.
  • Acts as a trusted adviser to the QTS team, but primarily the QTS Directors, Deputy Directors and Associate Directors, supporting them with all HR and People-related reporting and aspects of business planning and transformation. In particular, in relation to the organisation’s design, structure and senior succession planning.
  • Provide expert guidance on employment law, workforce planning, organisational change, and employee relations.
  • Development of
  • Lead on complex workforce matters, including any significant restructures, TUPE transfers, and/or strategic workforce planning.
  • Liaison for any union-based communications including enquiries and renegotiation of terms.
  • Champion a culture of inclusion, continuous improvement, and high performance.
  • Support the design and delivery of learning and development initiatives that meet current and future capability needs within QTS.
  • Developing strategic relationships with CNWL’s primary functions in order to support the effective delivery of QTS’s HR & People function.
  • Maintains a comprehensive understanding of national initiatives relevant to QTS’s workforce and commercial success, such as the NHS People Plan principles and/or NHS England’s E&F Workforce Action Plan.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Chartered CIPD or equivalent strategic experience
  • Educated to role related degree level or able to demonstrate equivalent experience
Meini prawf dymunol
  • A qualification in Project Management, such as PRINCE2.
  • Relevant professional registration such as Chartered Institute of Leadership & Management (CILM) or Chartered Management Institute (CMI
  • Accreditation in any psychometric or behavioural assessments.

Experience

Meini prawf hanfodol
  • Extensive demonstrable experience of HR & People strategy development.
  • Significant line management experience, including leading on the appraisal process and performance management of others.
  • Proven experience managing complex employee relations (ER) cases including liaison with legal support.

Bathodynnau ardystio / achredu cyflogwyr

Trust IDWe are a Living Wage EmployerEmployers for CarersPurple SpaceHealthy Workplace - Excellence 2018Veteran AwareNo smoking policyMenopause Friendly EmployerDefence Employer Recognition Scheme (ERS) - BronzeNational Autistic SocietyDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.AccessAbleStonewall Gold 2022Carer Confident -AccomplishedNHS Rainbow Badge - BronzeArmed Forces CovenantStonewall Top 100 2024Stonewall Gold 2024Working Chance - unlocking women's potential

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Rebecca Bridger
Teitl y swydd
People & Commercial Director
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg