Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Admin & Clerical
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday-Friday)
Cyfeirnod y swydd
199-NN-7102741-MT
Cyflogwr
Croydon Health Services NHS Trust
Math o gyflogwr
NHS
Gwefan
Croydon Hospital
Tref
London
Cyflog
£29,651 - £31,312 0
Cyfnod cyflog
Yn flynyddol
Yn cau
11/08/2025 23:59

Teitl cyflogwr

Croydon Health Services NHS Trust logo

Assistant Patient Pathway Co-ordinator - CDC

Band 3

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Trosolwg o'r swydd

Assistant Patient Pathway Coordinator POD 2 - Band 3  

This is an exciting opportunity for a proactive individual to develop their administrations skills and work within a busy Team.  

You will work as the point of contact for all administrative issues relating to patients' pathway of care, working alongside Consultants and administrative colleagues.

The post holder will be responsible for answering patient queries via telephone, email and face to face, booking clinical appointments, ensuring capacity is appropriately used, problem solving, RTT and liaison with Clinicians

INTERVIEW DATE TBC

Prif ddyletswyddau'r swydd

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.

Gweithio i'n sefydliad

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

****Please see the attached supporting document which contains more information about the role in job description and person specification****

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE - Maths and English C
Meini prawf dymunol
  • A level and Higher

Experience

Meini prawf hanfodol
  • NHS Experience
  • RTT knowledge and Cancer Pathways
  • Software experience
Meini prawf dymunol
  • Cerner
  • ERs
  • Customer/Patient Service Experience

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Talinee Shibchurn
Teitl y swydd
Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
0208 401 3000 4245
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg