Job summary
- Main area
- Urgent Care
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 293-EMRS2-0324
- Employer
- Homerton Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Homerton Healthcare NHS Foundation Trust
- Town
- London
- Salary
- £58,698 - £65,095 p. a. inc.
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Urgent and Emergency Care Performance Manager
Band 8a
Advert
Job overview
PProvide leadership, management and operational support to the departments and clinical services within the Division of Emergency Care, Medicine and Rehabilitation Services (EMRS) with specific responsibility for the Emergency Department (ED), the Acute Care Unit (ACU), the Medical Day Unit (MDU) and Same Day Emergency Care (SDEC).
Responsibility for developing and leading these services will require liaison with the clinical teams, wards and departments, contracting team, 18 week team and other hospital departments, e.g. outpatients department.
The role is to ensure the clinical and business success of the EMRS Division, support the General Manager in ensuring the departments is managed effectively and contribute to the corporate success of the Trust. This will include participation in business planning, development of corporate policies and strategic plans, service improvement and initiating changes in line with Clinical Board decisions to local services. The post holder will have budgetary responsibility for their areas.
The post holder will undertake relevant projects in conjunction with the Quality Improvement, Prevention and Productivity programme to improve the quality of service to patients.
They will provide overall support for the General Manager, deputising as required.
Main duties of the job
Provide and receive highly complex, highly sensitive and highly contentious information where a wide range of skills including persuasion, motivation, negotiation, empathy and reassurance are required e.g. cost improvement plan requiring redeployment of staff, modernising services, implementing change, disciplinary and capability procedures.
Responsible for manpower monitoring, review skill mix, redeployment, job roles etc in line with service needs.
With relevant clinicians, to lead on the workforce planning of medical staff at all grades
Ensure delivery of high quality clinical services in line with the Trust’s service strategy, financial plan and Divisional Strategic Objectives.
Ensuring delivery of the A&E 4-hour target together the 5 clinical quality indicators and support delivery of all other key operational targets.
Manage staff, income and expenditure budgets for urgent care services within the Division ensuring that activity is managed in line with service agreements.
Work with external partners collaboratively to support all relevant national and local initiatives ensuring that the Trust’s strategic aims are achieved.
In conjunction with the General Manager and Clinical Leads, develop policies to address service pressures and constraints.
Work and negotiate with the ICB on relevant work programmes including through the Urgent Care Programme Board and leading on delivering new initiatives arising from this.
Working for our organisation
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Education
Essential criteria
- Degree level qualification or equivalent experience
Skills & Abilities
Essential criteria
- Excellent communication and presentation skills, written and verbal with a track record in writing business cases and policies.
- Ability to communicate effectively, demonstrating sensitivity to a range of people and organisations
- Good persuasive skills and able to influence others
- Able to collaborate constructively with internal and external partners.
- Able to analyse business cases and financial information making recommendation to others.
- Numerate and financially aware.
- Confident with the use of word, excel and power point
- Project management skills.
- Service improvement skills
Experience
Essential criteria
- Experience of business and or service planning. Managing change in a multidisciplinary environment.
- Budgetary and staff management experience
- Experience of working across a range of organisations to achieve service change
- Experience of working towards and meeting performance targets and strategic objectives
- Experience of reporting of service performance.
- Experience of developing and implementing strategy to ensure business objectives are achieved
Knowledge
Essential criteria
- Knowledge of health service management
- Clear understanding of the NHS agenda
- Insight into government and local performance indicators and standards
- Knowledge and understanding of national policies / guidance relating NHS business arrangements and financial flows
Other
Essential criteria
- Understanding and demonstration of the Trust values
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Daniel Young
- Job title
- Divisional Operations Director
- Email address
- [email protected]
- Telephone number
- 0208 510 5555
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