Job summary
- Main area
- Discharge services
- Grade
- Band 5
- Contract
- Fixed term: 7 months (end date 31-Mar-2026)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1764
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- London
- Salary
- £37,259 - £45,356 inclusive
- Salary period
- Yearly
- Closing
- 03/09/2025 23:59
Employer heading

Homeless Health Housing Coordinator
Band 5
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you a motivated, dynamic, and enthusiastic housing officer with significant experience of working with people that are homeless or rough sleeping? Would you like to work within an acute hospital supporting patients that are homeless or at risk of homelessness?
If so, we have an exciting opportunity for you to be involved in our specialist Homeless Health team at a critical time in its development. We have a Band 5 Homeless Health Housing Coordinator post within the team that we are recruiting to as we are awaiting news as to whether our team will be funded beyond its initial 3 year term.
The Homeless Health team is multi-disciplinary and operates a reactive and fast- moving service. It aims to provide enhanced inpatient care and ensure safe, appropriate, and sustainable hospital discharges that meet the needs of individual homeless patients. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions, repeat admissions and A&E attendances.
You will receive specialist support from a multi disciplinary network of partners and stakeholders and supervision from within the Imperial Homeless Health team.
Main duties of the job
The post holder will work with patients on our wards, in Accident and Emergency (A&E) and may need to outreach into the community to support patients post discharge for follow ups. The post holder will be expected to work on site Monday to Friday.
The post holder will undertake detailed housing assessments that will help prove a patient’s homelessness, eligibility, priority for housing and established local connection. The post holder will escort patients to Housing Options departments to provide advocacy as necessary. The post holder will build relationships and liaise with Local Authorities Housing departments to achieve the best results for the patients.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/Qualifications
Essential criteria
- Educated to degree level or equivalent experience.
- Good general knowledge base in the health issues surrounding homeless people e.g. mental health, drug and alcohol misuse, impact of health needs of no recourse to public funds patients.
Desirable criteria
- Completed formal education / specialist course in a relevant area e.g. addictions.
Experience
Essential criteria
- Direct work experience with homeless clients or clients with addictions
- Experience of independent practice with homeless people and within a team
- Experience of case management
- Experience of working in partnership and negotiating with a wide variety of agencies
- Experience of dealing with complex housing issues
Desirable criteria
- Experience of working in partnership with voluntary/ statutory agencies
- Experience of working in partnership with voluntary/ statutory agencies
- Experience of working directly with statutory homeless agencies e.g. Local Authority Homeless Persons Units
Skills
Essential criteria
- Good IT skills (WORD, POWERPOINT etc.)
- Highly developed written communication skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Harriet Neubergeror
- Job title
- Homeless Health team Lead
- Email address
- [email protected]
- Telephone number
- 07760513680
List jobs with Imperial College Healthcare NHS Trust in Administrative Services or all sectors