Job summary
- Main area
- Neurosciences & Stroke
- Grade
- Band 4
- Contract
- Fixed term: 9 months (End date 28/05/2027)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-2171
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Charing Cross Hospital
- Town
- London
- Salary
- £34,186 - £37,389 pa inclusive
- Salary period
- Yearly
- Closing
- 19/07/2026 23:59
- Interview date
- 28/07/2026
Employer heading
Neuroscience Administrative Scheduler
Band 4
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen for a motivated and enthusiastic administrator to join the Neurosciences Department within the Division of Medicine & Integrated Care at Charing Cross Hospital.
Working closely with consultants, healthcare professionals, and the wider administrative and clinical teams, you will play a key role in supporting the smooth and efficient delivery of Neurosciences services. This is a varied and rewarding position that requires excellent organisational skills, attention to detail, and a commitment to providing a high-quality service for patients and colleagues.
The successful candidate will be proactive, adaptable, and able to manage competing priorities in a fast-paced environment. You will be expected to work to tight deadlines, communicate effectively with a wide range of people, and provide administrative support across the service.
We are looking for someone who enjoys working with people, demonstrates a positive and flexible approach, and takes pride in delivering excellent customer service. Previous administrative experience within the NHS or healthcare setting is desirable but not essential, as full training will be provided.
If you are organised, motivated, and looking to develop your career within a dynamic and supportive team, we would welcome your application.
The Trust reserves the right to close this vacancy before the advertised closing date should enough applications be received.
Main duties of the job
- Scheduling treatment and procedure appointments.
- Communicating with Patients.
- Information Systems.
- Teamwork.
- Establishing, maintaining and monitoring excellent office and administrative systems.
- This post-holder supports a large proportion of the NTU administration and bookings and is essential to the smooth running of the unit, particularly as the most senior of the two administrators.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
- A-Levels or equivalent experience
Experience
Essential criteria
- IT literacy
Desirable criteria
- NHS Administrative experience
- Knowledge of hospital Patient Administration System (CERNER)
- General knowledge of medical terminology
Skills/knowledge/ abilities
Essential criteria
- Able to meet deadlines.
- Strong organisational skills.
- Attention to detail.
- Ability to work on own initiative and as part of a team.
- Flexibility
- Able to demonstrate an understanding of issues relating to confidentiality.
- Excellent clear written and verbal communication skills.
- Good keyboard and IT skills – proficient use of Microsoft Office (Outlook)
- Professional telephone manner
- Good interpersonal skills
Desirable criteria
- Understanding of medical terminology (neurological)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jennifer Drake
- Job title
- Administrative service support manager
- Email address
- [email protected]
- Telephone number
- 0203 313 5503
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