Job summary
Employer heading
Pathway Co-ordinator
Band 4
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital’s Urology department. The post holder will be primarily responsible for co-ordinating and managing the Prostate Cancer clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other pathway co-ordinators within the Urology Service.
The post holder will work closely with the relevant team members to ensure that patient pathways are co-ordinated effectively, patients for Prostate service are booked into the appropriate clinics and that a high quality customer service is provided.
The successful candidate will be highly motivated and organised with an ability to prioritise and problem solve in a busy working environment. Communication is key for this role and it will be expected that the post holder can demonstrate the ability to communicate with patients and staff across all disciplines. The successful candidate should have some knowledge of cancer waiting time targets.
Main duties of the job
The pathway co-ordinator will be primarily responsible for the co-ordination of Urology outpatient clinics to ensure patients are seen in line with clinical urgency and national access targets. The post holder will be expected to provide a high standard of administrative support by working closely with a wide range of clinical and managerial staff. Moreover, they will be expected to organise and prioritise their own workload and to assist colleagues ensuring continuity of service at all times.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
- GCSE or equivalent in Maths and English or equivalent experience
Experience
Essential criteria
- General administrative experience
- Knowledge of appointment systems and patient administration systems
Desirable criteria
- NHS experience
- Evidence of staff training and development
Skills/Knowledge/ Abilities
Essential criteria
- Excellent IT skills
- Able to organise and prioritise
- Attention to detail
- Excellent communication skills
- Problem solving skills
Desirable criteria
- Knowledge in use of the Integrated Computerised Hospital Information System (ICHIS).
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte O'Sullivan
- Job title
- Manager
- Email address
- [email protected]
List jobs with Imperial College Healthcare NHS Trust in Medical and Dental or all sectors