Job summary
- Main area
- SARC
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Part time - 0.1 hours per week (Zero hours contract)
- Job ref
- 213-divisionB-7454999
- Employer
- King's College Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- The Havens Pan London - Camberwell, Ladbroke Grove, Whitechapel
- Town
- London
- Closing
- 16/09/2025 23:59
Employer heading
Crisis Worker (Out of Hours)
NHS AfC: Band 6
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.
Job overview
We are seeking motivated, dedicated, non-judgemental crisis workers to provide on-call, out of hours cover for the forensic service at your base Haven. This will be within a travel distance of 60 minutes from being called. You will be PAN Haven therefore may be required to attend from time to time, one of the other Havens to ensure rota cover when service cover is required. You will assist with the management process of victims (women, men and children) attending the Havens, providing sensitive and empowering advocacy support, while assisting the Sexual offences Examiner during the examination and collecting of forensic evidence.
Main duties of the job
You are required to be a qualified nurse, counsellor or social worker with a relevant degree/diploma qualification and can demonstrate recent work experience within sexual health, family planning or a related health/social care field. Excellent communication skills and an understanding of the impact of serious sexual assault are required. As part of your contract, you are expected to work a minimum of three shift patterns per month. These patterns will include a combination of weeknights, weekend days, or weekend nights. Additionally, one bank holiday shift is required each year.
The normal shift patterns are as follows;
Weekends and Bank Holidays
Saturday, days 09:00 – 23:00 (09:00-17 and 17:00-23:00)
Saturday, nights 23:00 – 09:00
Sunday, days 09:00 – 23:00 (09:00-17 and 17:00-23:00)
Sunday/Bank Holiday, nights 23:00 – 05:00
These shift time are currently under review.
The Haven sites are based in Camberwell, Whitechapel and St Charles Hospital
You must be able to arrive at the Haven within one hour of being called.
Working for our organisation
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities
- To offer information on the Haven service and other services available in relation to serious sexual assault, offering choices regarding Haven service provision.
- To provide an advocacy service on behalf of victims of sexual assault and provide telephone information to callers in the context of a sensitive and non—judgemental service using effective communication skills.
- To offer a welcoming environment to the service user and the police upon their arrival.
- To provide sensitive and non—judgemental support, enabling the service user to regain control and self-esteem.
- To inform individuals about the self—referral service and choices available, ensuring that they are supported and informed in a sensitive and appropriate way.
Person specification
Education and Qualifications
Essential criteria
- Registered Nurse with active NMC registration Registered social worker with active Social work England registration. Relevant degree in health/social care/psychology or counselling qualification.
Knowledge and Experience
Essential criteria
- Ability to communicate and present information effectively in writing and verbally.
- Ability to work effectively on own initiative without direct supervision.
- Clinical experience managing clients with complex needs
- Excellent listening and interpersonal skills. Able to respond calmly in emergency / stressful situations.
- Experience of working in partnership with multi- professional teams.
- Detailed knowledge regarding safeguarding issues (adult and child), the statutory frameworks that apply, experience of managing safeguarding issues and ability to act upon concerns
Desirable criteria
- Ability to contribute to the development, evaluation and monitoring of the Haven.
Skills and Competencies
Essential criteria
- Demonstrable commitment to and expertise in caring for people who have been sexually assaulted
- Highly developed interpersonal skills including excellent verbal and written communication skills
- Proficient computer skills including use of word, excel and clinic based packages
- Excellent organisation and prioritisation skills with meticulous attention to detail.
Other
Essential criteria
- Flexible approach to meet service needs and requirements
- Ability to promote, monitor and maintain best practice in relation to health, safety and security
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rashidah Namusisi
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 020 3299 1599
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