Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol
Oriau
Rhan-amser - 22.5 awr yr wythnos (Mondays to Wednesdays)
Cyfeirnod y swydd
197-RF6873
Cyflogwr
Lewisham and Greenwich NHS Trust
Math o gyflogwr
NHS
Gwefan
University Hospital Lewisham
Tref
London
Cyflog
£26,530 - £29,114 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
29/06/2025 23:59
Dyddiad y cyfweliad
10/07/2025

Teitl cyflogwr

Lewisham and Greenwich NHS Trust logo

Paralegal

Band 4

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Trosolwg o'r swydd

The post-holder’s main role is to assist the Legal Services Department with the effective management of claims against the Trust. This includes
claims related to clinical negligence, personal injury and public liability. The post-holder will arrange disclosure of medical records and obtain
documentation relevant to such claims to assist internal investigation. The post-holder will work closely with clinical staff at all levels within the Trust and with those who have subsequently moved on from the Trust within the course of their work. They will also work closely with the Patient Safety, Health and Safety and Complaints teams. The role will involve exposure to distressing circumstances and adverse outcomes of clinical care on a regular basis.

Prif ddyletswyddau'r swydd

  • To receive all new legal claims (clinical negligence, employers and public liability) and ensure they are acknowledged and recorded on the Trust’s Litigation database.
  • To ensure records are retained of the searches undertaken for any missing record or document and that records are retained where necessary.
  • In the absence of the Claims Manager to identify urgent action on incoming mail and deal with this appropriately on own initiative.
  • To access NHS Resolutions CMS (Claims Management System) portal to download and file documents received from NHS Resolution and Panel.
  • To liaise with other hospital departments in requesting access to medical and personnel records and results.
  • To liaise with solicitors, insurers and Trust staff to set up meetings as required by the Claims Manager, including:
    • Co-ordinating attendees, agenda and documents
    • Progressing follow up actions as directed
    • Co-ordinating diary dates.
    • To maintain the Legal Department filing system, archiving completed cases as appropriate.
    • To maintain sufficient office supplies to ensure that the department can function effectively and efficiently
  • To oversee and supervise any volunteer(s).
  • To assist the team with any other ad hoc work as required.

Gweithio i'n sefydliad

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The post-holder will be supervised by and have work allocated primarily by the Claims Manager.

  • The most demanding aspects of the role involves the requirement to act on own initiative to maintain an accurate diary and bring forward
    system to ensure that progress on requested statements and reports is chased in a timely manner.
  • The role requires the ability to recognise when urgent action is required on incoming mail (both hard copy and electronic) and acting on own initiative to process and escalate to managers as appropriate.
  • The role requires regular contact with staff of all levels, some of whom may be distressed by their involvement in challenges to the standard of care given, so the post-holder requires tact and diplomacy when dealing with them.

Manyleb y person

Qualifications & Training

Meini prawf hanfodol
  • Educated to GCSE standard or equivalent in English and Maths
Meini prawf dymunol
  • Knowledge of courts and litigation process.

Experience

Meini prawf hanfodol
  • Experience in administrative work involving handling sensitive documents or confidential case files
  • Skilled in the use of Microsoft Word
  • Experience of working with databases and spreadsheets
Meini prawf dymunol
  • Experience of working in a legal office environment

Knowledge and Skills

Meini prawf hanfodol
  • Excellent verbal and written English communication skills, including acute attention to detail
  • Excellent organisational and administrative skills
  • Ability to work under own initiative; to manage own time and prioritise workload
  • Ability to work under some pressure and to deadlines
  • Ability to deal tactfully and discreetly with matters of a confidential and sensitive nature
  • Excellent interpersonal skills including the ability and confidence to communicate fluently with a wide range of people in potentially sensitive situations (including having a good telephone manner).
  • Ability to form constructive working relationships, including the ability to guide staff in specific areas.
  • IT skills including word processing, spreadsheets, databases and email; including the ability to enter and extract data onto / from databases and spreadsheets
  • Ability to work with figures at basic level.
Meini prawf dymunol
  • An understanding of the Data Protection Act 2008 and GDPR
  • Experience of dealing with confidential, sensitive data with an understanding of the maintenance and storage of sensitive records.
  • Understanding of the need to adhere to office guidelines and procedures
  • Ability to assist with basic financial tasks or reporting under supervision (e.g. collating figures, formatting spreadsheets) (1)”
  • knowledge of clinical / medical negligence law and inquest proceedings

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Shelley Peynado-Clarke
Teitl y swydd
Deputy Head of Legal Services
Cyfeiriad ebost
[email protected]
Rhif ffôn
07920 083928
Gwybodaeth i gefnogi eich cais

Available to take calls between 9.00am - 5.00pm Monday to Fridays only

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg