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Job summary

Main area
Health Care Assistant - Ward 14
Grade
Band 2
Contract
12 months (Fixed Term Contract)
Hours
Full time - 37.5 hours per week
Job ref
197-HF7224
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
Ward 14
Town
London
Salary
£24,465 per annum plus HCAS
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Health Care Support Worker

Band 2

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

PLEASE NOTE: This role does not attract a certificate of sponsorship. 

Ward 14 is looking for a Full time (37.5 hours per week) Band 2/3 HCA who is able to for work long days, nights, weekends and Bank Holidays.

The successful candidate must have an interest in working with Elderly patients and be able to meet their activities of daily living and focus on rehabilitation and emotional support for both the patient and their family.

PLEASE NOTE - ensure your supporting statement is written inline with the care of the elderly, detailing how you meet the criteria stated in the person specification. 

The successful candidate will work as a member of a multi disciplinary team. The team is looking for an enthusiastic, reliable, non-judgemental individual, possessing good organisational and communication skills.

 

Main duties of the job

The post Holder will work under the direct supervision of Registered Nursing Staff as part of the multidisciplinary ward/departmental team undertaking duties in relation to direct fundamental patient care and a full range of support functions that may include clerical duties. 

The post holder will deliver delegated, supervised work as assigned by a Registered Nurse as appropriate, ensuring that there is continual feedback to the Registered nurse about the patient’s condition. 

The post holder will contribute to the delivery of quality patient care to meet the physical, psychological and social needs of patients maintaining privacy and dignity at all times. 

The post holder will work as part of the team, supporting registered nurses and nursing associates to meet patients  activities of daily living.

  • Hygiene needs
  • Mobility
  • Nutrition
  • Maintaining safe environment
  • Communication
  • Elimination
  • Assessments, monitoring  and recording of vital signs observations
  • Any other identified task 

 

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: 

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development 
  2. Widening access (anchor institution) and employability 
  3. Improving the experience of staff with disability 
  4. Improving the EDI literacy and confidence of trust staff through training and development 
  5. Making equalities mainstream 

Detailed job description and main responsibilities

1. Personal Care Assistance

  • Help patients with activities of daily living (ADLs) such as:

    • Bathing, dressing, grooming, and toileting.

    • Assisting with mobility and positioning in bed or wheelchair.

    • Helping with eating and drinking, ensuring proper nutrition and hydration.

2. Observation and Monitoring

  • Monitor patients’ physical and mental health, noting any changes in behavior, mood, or physical condition.

  • Report any concerns or abnormalities to the nursing staff or medical team promptly.

  • Keep accurate records of care given, including food and fluid intake, vital signs, and any incidents.

3. Supporting Dementia Patients’ Needs

  • Use effective communication techniques tailored to dementia patients, such as simple language and non-verbal cues.

  • Provide reassurance and emotional support to reduce anxiety and agitation.

  • Help manage challenging behaviors in a calm and patient manner.

  • Encourage engagement in activities to promote mental stimulation and maintain cognitive function.

Person specification

Qualifications and Training

Essential criteria
  • Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
  • NHS Care Certificate attainment
  • Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Experience

Essential criteria
  • Experience of dealing with the general public.
  • Experience of working in a health or social care environment.

Knowledge and skills

Essential criteria
  • Ability to communicate clearly and effectively.
  • A requirement to be punctual and reliable
  • Ability to follow a clear instruction and feed back to senior staff.
  • Effective written and verbal communication skills/literacy/ numeracy skills
  • Good observation skills and recognition of the importance of reporting
  • Ability to carry out assigned tasks effectively in a busy environment
  • Able to prioritise and meet deadlines.
  • Ability to work as part of a team, as well as on own initiative.
  • Completion of in-house Trust mandatory training requirements
  • Care certificate attainment
  • Awareness, understanding and compliance of policies and practices
  • Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.

We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.

Documents to download

Apply online now

Further details / informal visits contact

Name
Neenu Thankam Saji
Job title
Ward Manager
Email address
[email protected]
Telephone number
02088364115
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