Skip to main content
Please wait, loading

Job summary

Main area
Pharmacy
Grade
Band 5
Contract
Fixed term: 12 months (or secondment ....End date of contract 30.04.2025)
Hours
Full time - 37.5 hours per week
Job ref
197-UT5176
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
Queen Elizabeth Hospital
Town
London
Salary
£28,407 - £34,581 per annum plus HCAS
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Senior Medicines Management Pharmacy Technician/Emergency Dept

Band 5

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Senior Medicines Management Pharmacy Technician / Emergency Department (Fixed Term)

The pharmacy department at Lewisham & Greenwich NHS Trust have an exciting  fixed term vacancy for a  Senior Medicines Management Pharmacy Technician / Emergency Department to cover maternity Leave.

One full-time post at (Queen Elizabeth Hospital Greenwich site).  This is a patient-facing role, to work within our ward-based teams and fast paced Emergency Department (depending on experience).

This is the result of a successful 3-month pilot of a technician working in ED, followed by a substantive post.

Drug histories were prioritised and completed swiftly for patients, in particular those identified as taking critical medication. The interaction with patients soon after arriving into ED also enabled us to identify and provide required medication without undue delay. This enhanced the patient’s inpatient journey and supported patient flow. Stronger working relationships were made with our ED colleagues and support was provided to nurses enabling efficient drug administration.

This is an excellent opportunity to join our innovative pharmacy department, addressing ongoing issues around ED attendance and wait times and seeking solutions. Embedding yourself into the ED team and working autonomously will be paramount. Your ability to Triage patients so those likely to be admitted are seen earlier in their patient journey is essential.

 

 

Main duties of the job

You will be required to continue developing this role, to establish the technician’s position in ED while supporting our highly motivated and dedicated ward based clinical pharmacy teams, contributing to our Pharmacy Services Strategy. We encourage every team member to come up with novel ways to make and drive change in our department.

We are looking for an experienced, hardworking, band 5 senior medicines management pharmacy technician to work closely with members of the multidisciplinary team delivering high quality patient-centred care. Key relationships will include working with ward clinical pharmacists, pharmacy technicians, matrons, nurses, doctors, ACPs and medicines management assistants.

Medicines reconciliation, transcribing inpatient orders, patient counselling, training and line management will be part of your daily duties in addition to supporting our 2 ward-based admissions satellite pharmacies with Omnicell dispensing and final accuracy checking of discharge medication. You must be registered with the General Pharmaceutical Council and preferably hold ACPT and medicines management qualifications. Previous experience in an emergency department is desirable, but not essential.

Part time or flexible working options will be considered, so we encourage you to contact us for more information.

 

Working for our organisation

For your commitment to us, we will ensure you receive personal development in management skills and extended clinical training. Please complete your application in line with the Person Specification and Job Description to ensure both current and transferable skills are demonstrated as failure to do so may lead to non-progression to the short-listing stage of the process.

This is an excellent opportunity to be part of our friendly pharmacy team and contribute to our Medicines Optimisation and Pharmacy Services Strategy. We strive for excellence and aim to provide the highest standards of care for our patients. You will be supporting a highly motivated and innovative ward based clinical pharmacy team.

You must be qualified and registered with the GPhC.

Interview 17th May 2024

Detailed job description and main responsibilities

Key Result Areas & Performance:

Communications and Relationships

  1. To liaise and communicate with pharmacy staff in different sections of the department regarding medication, supply, storage, health and safety.
  2. To liaise and communicate with nursing staff on relevant information regarding patient care and facilitating discharge.
  3. To liaise and communicate with patients regarding medicines supply and to identify administration or adherence problems.
  4. To liaise and communicate with carers, GPs, members of the public and other healthcare professionals.

Ward Based Medicines Management

  1. To compile and verify electronically or on paper a patient’s drug history by communicating with the patient, carers, GPs and other health professionals.
  2. To endorse electronic or paper prescription charts with relevant medicine related information following trust policies and procedures.
  3. To document allergies to medicines.
  4. To undertake a review of patient’s own drugs to accurately assess the suitability of continued use while the patient is in hospital.
  5. To participate in the discharge planning of patients with ward staff and other healthcare professionals both in secondary and primary care.
  6. Document consultations where appropriate in the patient’s records.
  7. To minimise delays in discharge by ensuring that medication is available at the appropriate time.
  8. To dispense prescriptions if required.
  9. To assess patients to see if a compliance aid is required to help concordance.
  10. To provide verbal and written medicines related advice and information for patients and/or carers regarding prescribed medication and their devices with the primary aim of improving patient outcomes through medicines optimisation.
  11. To be responsible for stock control and stock management of medicines on designated wards in communication with the ward pharmacist, ward managers, medicines management pharmacy assistants and rotational pharmacy assistants/apprentices.
  12. To be responsible for workload on designated wards in communication with the ward pharmacist, ward managers, Foundation Pharmacy Technicians, Pre-registration Trainee Pharmacy, Technicians, medicines management pharmacy assistants and rotational pharmacy assistants/apprentices and Preregistration Pharmacists.
  13. To identify and return unwanted or out of date medicines to Pharmacy for disposal or for safe return to Pharmacy stock in accordance with local procedures.
  14. To arrange the supply and return of controlled drugs from the wards in an efficient manner.
  15. To transcribe and order medication that are clinically screened or awaiting a clinical screen by a pharmacist in accordance with trust policy.
  16. To support the implementation of self-administration by patients and/or carers where possible
  17. To support the efficient transfer of medicines between wards.
  18. Ensure the safe and secure handling of medicines during medicines management visits; identify issues and feedback to ward/team managers.
  19. To communicate with external organisations as necessary for admission and discharge processes (e.g. community pharmacies, GP surgeries).
  20. To undertake and complete the relevant sections of the Medicines Optimisation Program or its equivalent.
  21. Supervise and train Foundation Pharmacy Technicians, Pre-registration Trainee Pharmacy, Technicians, medicines management pharmacy assistants and rotational pharmacy assistants/apprentices and Pre-registration Pharmacists as appropriate.
  22. Obtains consent from patient for all appropriate actions.
  23. To carry out and record daily monitoring of fridge and ambient temperatures for where medicines are stored e.g. satellite rooms.

 Patient Services

  1. To use Ascribe, the pharmacy labelling and dispensing system
  2. To dispense medication accurately in accordance with standard policies and procedures.
  3. To dispense Controlled Drugs.
  4. To provide accurate record-keeping of Controlled Drugs within the Pharmacy including supplies to wards and departments, orders received into the Pharmacy and regular audits of the accuracy of computer and paper records.
  5. Participates in the three-monthly Controlled Drugs audit, Drug Stock Security audits and expiry checks.
  6. To undertake, and work as an the Accredited Checking Pharmacy Technician (ACPT) in order to provide a final accuracy check on dispensed medicinal products on completion of the scheme.
  7. To undertake other duties within the dispensary, to allow the smooth daily running of the department may include:
  • Take a lead role in running specific areas within the dispensary
  • Supervise Pre-registration Trainee Pharmacy Technicians, assistant technical officers and Pre-registration Pharmacists as appropriate in labelling and dispensing techniques.
  • Communicate with Nurses, Doctors and other medical staff when necessary to ensure accurate interpretation of prescriptions.

 Line Management

  1. To take an active role in recruitment and selection of staff.
  2. To provide detailed induction to new staff members in compliance with local and Trust requirements.
  3. To carry out staff appraisals and develop staff in line with their objectives.
  4. To arrange undertake and document regular 1-2-1 meetings with staff.
  5. To undertake return to work meetings with staff after periods of absence
  6. To performance manage staff where appropriate including managing sickness absence, capability issues, conduct and resolving grievance issues in line with Trust policies
  7. To undertake health and safety risk assessments for the member of staff they manage.
  8. To oversee the team and organise the daily distribution of staffing and workload in the absence of either the Chief or Deputy Chief Pharmacy Technician, Pharmacy Clinical Services.

Financial & Physical Resources

  1. To liaise with the dispensary regarding to-follows.
  2. To meet with Ward Managers to update ward stock lists as appropriate.
  3. To undertake stock control and ordering
  4. To facilitate stock rotation to prevent wastage.

 

Person specification

Qualifications and Training

Essential criteria
  • NVQ Level 3 or equivalent.
  • Accredited Checking Pharmacy Technician (or willing to undertake within 6 months of commencement).
  • Professional registration with the General Pharmaceutical Council (GPhC).
  • Evidence of CPD.
Desirable criteria
  • Medicines Optimisation Programme (MOP) Accreditation
  • Other relevant medicines management courses.
  • Specialist knowledge of pharmacy procedures and processes.

Experience & Skills

Essential criteria
  • Must have worked in a UK hospital pharmacy, with minimum of 9 months post qualification experience.
  • Accurate dispenser, familiar with pharmacy computerised labelling system.
  • Supervision and training of others.
  • Evidence of ability to work independently and proactively with limited supervision.
Desirable criteria
  • Experience of working as a technician in a hospital ward
  • Experience of counselling patients/carers on medications
  • Trained as Educational / Practice Supervisor
  • Previous line management experience
  • Examples of contribution to clinical audit and project work.
  • Experience of undertaking investigation of errors and/or complaints.
  • Experience of working as a technician in an Emergency Department

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Simon Weekes
Job title
Chief Pharmacy Technician, Clinical Services
Email address
[email protected]
Telephone number
020 8333 3000
Additional information

Adeola Adesanya, Deputy Chief Pharmacy Technician for Clinical Services [email protected] 020 8836 4642

 

Apply online nowAlert me to similar vacancies