Job summary
- Main area
- Surgery/Theatres
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 17 hours per week (07:00-18:00 and 11:30-21:30)
- Job ref
- 197-R-LC8657
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- Lewisham Hospital
- Town
- London
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 02/09/2026 23:59
Employer heading
Healthcare Support worker
Band 3
Please refer to the Applicant Guide via this link for key information:- Applying to LGT Guide - Key Information for Applicants
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
Please note, you will need to provide one of the following criteria:
A Care Certificate issued by an NHS provider organisation (Care Certificate from private is not acceptable
An NVQ Level 3 in Health and Social Care certificate from a UK college.
Please note: We are unable to offer sponsorship for this post.
The Healthcare Assistant (HCA) / Healthcare Support Worker is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse.
The Healthcare Assistants / Healthcare Support Workers carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse/Midwife. To achieve this, they will:
Competently perform the necessary aspects of care for patients
Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained.
Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
Participate in personal and practice development activities to maintain standards of care
Main duties of the job
Assist patients with activities of daily living. This will include all basic care including the
feeding, bathing and repositioning of all patients under the supervision of a trained
nurse.
Provide support to the registered nurse and, where appropriate, other members of the
Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in
other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patient’s’ family, relatives
and carers and refer them to a trained nurse for any questions they may have on the
client’s condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patient’s physical and psychological needs.
Accurately document care delivered to patients
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
To maintain patient confidentiality at all times and follow information governance
policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output
charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working
practices for patients and colleagues.
To follow ward and unit procedures for the use of supplies and equipment in order to
promote the effective and efficient use of resources.
Person specification
Qualifications and Training
Essential criteria
- Care Certificate
- Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses
- Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English
Experience
Essential criteria
- Experience of dealing with the general public.
- Experience of working in a health or social care environment.
Desirable criteria
- working in r social care environment.
Knowledge and Skills
Essential criteria
- Ability to communicate clearly and effectively.
- Effective written and verbal communication skills/literacy/ numeracy skills
- Ability to work as part of a team, as well as on own initiative.
Personal Qualities and Skills
Essential criteria
- Able to work within the scope of their practice under direct and indirect supervision by the registered professional (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.
Documents to download
Further details / informal visits contact
- Name
- Khadijat Salami
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 07748930455
- Additional information
Damilola Satoye - 07825933174
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