Job summary
- Main area
- HEMS
- Grade
- Band 7
- Contract
- 12 months (12 month secondment with the possibility to extend a further 12 months)
- Hours
- Full time - 37.5 hours per week (The role accrues 17% unsocial hours)
- Job ref
- 308-SPECPARA-7841
- Employer
- London Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- LAS Waterloo HQ and Bart’s NHS Trust
- Town
- London
- Salary
- £58,133 - £65,261 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 11/08/2026 23:59
Employer heading
HEMS - Paramedic Governance and Education Lead
Band 7
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.
We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city. We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.
We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.
We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time
Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.
Job overview
London’s Air Ambulance is a tripartite service delivered by the London’s Air Ambulance (LAA), Bart’s Health and London Ambulance Service NHS Trust (LAS). This post is an LAS secondment opportunity funded by Bart’s Health, with employment remaining with LAS. On a day-to-day basis the post holder will be line managed via Bart’s Health, with a reporting line to LAS. The initial secondment is for 12 months which will be reviewed with the potential to extend for a further 12 months.
The LAS covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities, is the busiest ambulance service in the UK and an essential part of LAA.
For 35 years Bart’s Health has provided the medical staff and clinical governance for LAA and has a global reputation for excellence. The Trust recognises that educational processes are constantly evolving, and with it, the need for an experienced and highly skilled paramedic who shares the vision of a world-class programme for governance and clinical training.
Main duties of the job
- Lead the development, implementation and continuous improvement of the organisation's clinical governance framework.
- Promote a culture of patient safety, openness, learning and continuous quality improvement.
- Ensure governance processes align with national NHS standards, legislation and best practice.
- Ensure the correct procedures are in place for all clinical equipment.
- Monitor governance performance and provide assurance to senior leadership, LAS and Bart’s Health.
- Manage occurrences reported via the Bart’s Health DATIX process and the LAA Centrik system.
- Analyse governance data to identify trends and areas requiring improvement.
Working for our organisation
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Detailed job description and main responsibilities
Clinical Governance
- Lead the development, implementation and continuous improvement of the organisation's clinical governance framework.
- Promote a culture of patient safety, openness, learning and continuous quality improvement.
- Ensure governance processes align with national NHS standards, legislation and best practice.
- Ensure the correct procedures are in place for all clinical equipment.
- Monitor governance performance and provide assurance to senior leadership, LAS and Bart’s Health.
- Manage occurrences reported via the Bart’s Health DATIX process and the LAA Centrik system.
- Analyse governance data to identify trends and areas requiring improvement.
Risk Management
- Lead the identification, assessment and management of organisational risks.
- Oversee the maintenance of risk registers and ensure risks are escalated appropriately.
- Support teams in developing and monitoring risk mitigation plans.
- Analyse emerging risks and share information with the relevant stakeholders.
Patient Safety and Incident Management
- Oversee systems for reporting, investigating and learning from incidents, near misses and patient safety events.
- Ensure investigations are completed to a high standard using recognised methodologies.
- Monitor and action appropriate recommendations and action points from case based review and Clinical Governance Days (CGD) and evaluate their effectiveness.
- Identify organisational themes and disseminate learning across services.
Audit and Quality Improvement
- Develop and coordinate the clinical audit process within LAA.
- Undertake quality improvement projects to ensure safe and effective practice continues and develops.
- Monitor compliance with audit recommendations and quality standards.
- Produce reports demonstrating improvements in patient outcomes and service delivery.
Leadership
- Build effective relationships with clinical and non-clinical teams.
- Influence organisational culture through visible leadership and collaborative working.
- Assist the Senior Clinical Lead Paramedic (SCLP) with paramedic development and support the educational and training activity for doctors.
- Provide clinical leadership to the paramedic group, supporting a robust training programme, mentorship and clinical sign off.
- Undertake EOC & clinical shifts as a flight paramedic and demonstrate high standards across all elements of this role (technical and non-technical), so as to act as a credible role model.
Person specification
Education and Qualifications
Essential criteria
- HCPC registered paramedic
- Bachelor’s Degree or foundation degree and working towards BSc or level 6 study
Desirable criteria
- Certificate in Practice Education
- Academic achievement at post-graduate level
- Qualified Clinical Tutor or equivalent (PGCEd, PGCMed).
Skills / Abilities
Essential criteria
- Able to manage adverse incident / occurrence reports
- Able to critically appraise medical literature to inform SOPs and other material
- Able to author SOPs or similar
- Ability to maintain confidentiality at all times
- Evidence of effective teamwork and leadership behaviors
- Aptitude to enhance personal development and own skills
- Flexibility and adaptability
- Excellent attention to detail
- Ability to deliver training of a sensitive and/or controversial nature
- High level of computer literacy
Desirable criteria
- Ability to utilise digital technologies
Experience
Essential criteria
- Previous London HEMS flight paramedic secondment (within past 12 months)
- Team working with staff from a variety of disciplines and levels of seniority
- Experience of mentoring trainee HEMS paramedics
Desirable criteria
- Investigation of incidents or complaints
- Experience of using audit to improve service quality
Knowledge
Essential criteria
- Expert knowledge of pre-hospital care equipment
- Knowledge of core educational principles
Desirable criteria
- Broad understanding of the NHS Strategies
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Dean Bateman
- Job title
- Senior Clinical Lead Flight Paramedic
- Email address
- [email protected]
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