Job summary
Employer heading
eRostering Support Administrator Apprentice
NHS AfC: Band 4
The North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.
The hospital has been on its present site for over 100 years and was established as an NHS trust by statute in December 1990. The Trust’s services are provided on the North Middlesex University Hospital site as well as a range of community sites across the London Borough of Enfield, including at partner hospitals. They provide services in collaboration with a range of partners, including local GPs, acute, mental health and other community health service providers across North Central London.
In the year ending 31 March 2022, the Trust reported a turnover of £419.7m and employed almost 4,000 staff. Following the transfer of Enfield Community Services on 1st April 2023, this has increased as we have welcomed over 600 new staff including District Nurses, Community Matrons, Community Physiotherapists, Psychologists and many more across a wide range of adult and children’s community services in Enfield. It is an exciting time to join North Mid as we continue our journey to become an integrated care organisation to deliver high quality, seamless care in our local communities, with a focus on tackling health inequalities.
Job overview
Apprentice Blurb for Band 4 Workforce Information Systems - e-Rostering Admin to be added to job overview please We are seeking to appoint an experienced, dynamic person with a great work ethic and excellent interpersonal & communication skills to the role of a Band 4 e-Rostering Support Administrator position
Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.
For this role you will undertake a 22-month development programme as an Improvement Practitioner within eRostering, through work-based learning and by attending regular training sessions. Successfully completing the training programme and qualification will lead to an Advanced Apprenticeship Level 3.
This position is offered on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.
Please note
Apprenticeships do require candidates to be resident in the UK for at least 3 years at the start of their apprenticeship.
Please be advised if you already hold a relevant qualification in this subject area ( in Improvement) at this level or higher you are not eligible to apply for this role.
Main duties of the job
The post holder will be responsible for providing a high-quality administration support to departments; designing and building electronic rosters as well as delivering formal and ad-hoc training on the system. The role will involve supporting implementation of eRostering, namely coordination of roster building and implementation with clinical and non-clinical teams. The post holder will act as the initial point of contact and support for end-users within the Trust and will be responsible for undertaking various administrative duties to support the divisions by providing advice, collating information and producing reports.
Working for our organisation
North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Detailed job description and main responsibilities
- To support Trust staff in the use of the eRostering system, providing expert advice, guidance and solutions to enhance the use of the software.
- To ensure that the system is fully and accurately maintained so that it meets the needs of the Trust, and provides efficient, cost effective and safe rosters in line with Trust policies.
- To support ongoing improvements in the eRostering service.
- To provide admin support for the training management’s operations and the implementation in general.
Person specification
Education and qualifications
Essential criteria
- Educated to GCSE or equivalent Level 2 Literacy and Level 2 Numeracy
- Significant previous eRostering experience.
Desirable criteria
- Microsoft Office IT qualification
- Educated to degree level or equivalent
expierence
Essential criteria
- Experience of rostering systems or processes in NHS or similar environment.
- Significant experience in working in a complex administrative environment.
- Experience in using databases and the ability to extract and understand the information.
- Experience in providing a technical support service to users.
- Experience of creating and managing staff rosters
Desirable criteria
- Experience of maintaining the background of Allocate Software Healthroster system, e.g. personnel and establishment management, Payroll, reference data, user account management. Also additional modules i.e BankStaff, Roster Perform
- Experience in identifying and taking opportunities to make improvements to a service.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emmanuel Wiggle
- Job title
- Medics eRostering Project Facilitator
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
WHT
- Telephone
- If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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