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Job summary

Main area
Haematology & BT
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
290-NWLP-438
Employer
North West London Pathology
Employer type
NHS
Site
Charing Cross Hospital
Town
London
Salary
£58,133 - £65,261 Inclusive pa
Salary period
Yearly
Closing
09/08/2026 23:59
Interview date
18/09/2026

Employer heading

North West London Pathology logo

Haematology & Blood Transfusion Quality Lead

Band 7

North West London Pathology (NWLP) is an NHS pathology partnership joint venture between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS Foundation Trust and The Hillingdon Hospitals NHS Foundation Trust. NWLP is modelled as a shared services organisation jointly owned by the three Trusts. The organisation is hosted by Imperial College Healthcare NHS Trust and as the legal entity for NWLP our staff are employed by Imperial College Healthcare NHS Trust.

NWLP is based on a ‘hub and spoke’ structure; the majority of routine, specialist and non-urgent activity is centralised at our hub site at Charing Cross Hospital. Urgent tests required for immediate patient management and treatment are performed in 24/7 Essential Service Laboratories based on-site within the seven hospital sites in the group.

The partnership has created an innovative and sustainable service that delivers outstanding quality to users and patients alike. This innovative approach allows the service to better manage demand, standardise operations, improve value for money and make use of state-of-the-art technology.

Our values are to be patient-focused, collaborative, expert and caring.

Job overview

The post offers a valuable opportunity for a motivated individual to step into a key leadership role within the Haematology & Blood Transfusion Quality team, supporting the continued implementation of ISO 15189:2022 standard and maintaining compliance with UKAS and other regulatory frameworks.

The successful candidate will work closely with the Haematology & BT Quality & Governance Manager, Quality Officers, and Laboratory Managers across the division.

Haematology & Blood Transfusion sit within Blood Sciences which is a busy, multi-site service with a strong culture of continual quality improvement, professional collaboration, and regulatory excellence. Our quality management system is underpinned by ISO 15189:2022 and delivered through collaborative input from the quality team and operational teams of Blood Sciences.

We are committed to robust audit cycles, timely non-conformity management, and data-driven monitoring of key quality indicators. This role plays a vital part in ensuring patient safety and service enhancement across the network.

Main duties of the job

  • To be a key member of the Pathology Quality Team.
  • To maintain the Haematology & Blood Transfusion Quality management system as directed by the Quality and Governance managers
  • To deputise for the Quality and Governance manager as required
  • To train and assist the laboratory teams to perform / document audits against defined national quality performance measures;
  • To assist in the development and completion of quality improvement action plans.
  • To investigate and assist the investigation of incidents, non-conformities and complaints to enable the department to respond appropriately

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.  

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

 For both overviews please view the Job Description attachment with the job advert.

Person specification

Education

Essential criteria
  • HCPC Registration
  • MSc, FIBMS or equivalent in relevant discipline
  • Demonstrable relevant experience post HCPC registration
Desirable criteria
  • Qualifications in Quality Management
  • Management training

Skills/abilities

Essential criteria
  • Practical analytical skills associated with diagnostic laboratory work.
  • Competence in PC word processing, spreadsheet and database software.
  • Prepared to work with biological materials.
  • Quick to learn and comprehend.
Desirable criteria
  • Up to date knowledge of NHS issues.

Experience

Essential criteria
  • Evidence of participation/use of Quality Management systems
  • Knowledge of Pathology accreditation and governance requirements
  • Experience of dealing with conflict and difficult situations
  • Accurate data entry
Desirable criteria
  • Previous experience in a large busy pathology laboratory
  • Experience managing change
  • Experience of accreditation procedures and standards (e.g. UKAS, EFI, GLP)

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerNHS Rainbow Badge - BronzeWe Work FlexiblyGreen Plan

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gillian Lynam
Job title
Haematology & BT Quality & Governance manager
Email address
[email protected]
Telephone number
0203 311 15176
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