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Job summary

Main area
Pathology
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
290-NWLP-400
Employer
North West London Pathology
Employer type
NHS
Site
Charing Cross Hospital
Town
London
Salary
£33,094 - £36,195 pa inclusive
Salary period
Yearly
Closing
30/03/2026 23:59

Employer heading

North West London Pathology logo

Associate Practitioner - Biochemistry/Serology

Band 4

North West London Pathology (NWLP) is an NHS pathology partnership joint venture between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS Foundation Trust and The Hillingdon Hospitals NHS Foundation Trust. NWLP is modelled as a shared services organisation jointly owned by the three Trusts. The organisation is hosted by Imperial College Healthcare NHS Trust and as the legal entity for NWLP our staff are employed by Imperial College Healthcare NHS Trust.

NWLP is based on a ‘hub and spoke’ structure; the majority of routine, specialist and non-urgent activity is centralised at our hub site at Charing Cross Hospital. Urgent tests required for immediate patient management and treatment are performed in 24/7 Essential Service Laboratories based on-site within the seven hospital sites in the group.

The partnership has created an innovative and sustainable service that delivers outstanding quality to users and patients alike. This innovative approach allows the service to better manage demand, standardise operations, improve value for money and make use of state-of-the-art technology.

Our values are to be patient-focused, collaborative, expert and caring.

Job overview

We are seeking a motivated and enthusiastic Biomedical Support Worker to join our busy Biochemistry/Serology department. The post holder will play an important role in delivering a high quality, efficient, and patient centred laboratory service.

As an Associate Practitioner, you will assist with routine laboratory operations, help maintain laboratory equipment, and contribute to the smooth and efficient running of the department. This is a varied and hands on role that offers opportunities to rotate through different sections of the laboratory while supporting the department’s quality management system and helping maintain UKAS accreditation standards.

Although primarily based in Serology, you will also be expected to provide support within Biochemistry when service needs arise.

This post has a specific requirement for evening shift cover up to 10pm, Monday to Friday and 8pm on Saturday.

Main duties of the job

  • Perform analytical and technical tasks to support Biochemistry and Serology testing.
  • Operate, maintain, and troubleshoot a range of automated analysers and laboratory equipment.
  • Ensure full compliance with standard operating procedures (SOPs), quality control protocols, and health and safety regulations.
  • Assist Biomedical Scientists and Clinical Scientists with routine laboratory operations, audits, and quality improvement initiatives.
  • Contribute to maintaining UKAS standards and departmental accreditation requirements.
  • Participate in out-of-hours, weekend, and overtime rotas when required to support service delivery.
  • The successful candidate should be a motivated, reliable, and proactive team player with a strong interest in laboratory science and a commitment to delivering accurate, high-quality diagnostic services.

Working for our organisation

Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

NWLP Induction

The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.

For 2026, see below the start dates which you will be able to book once you have completed all your pre-employment checks.

Monday 13 April 2026
Monday 11 May 2026
Monday 1 June 2026
Monday 6 July 2026
Monday 3 August 2026
Monday 7 September 2026
Monday 5 October 2026
Monday 2 November 2026
Monday 7 December 2026

Candidates are advised to consider these start dates before agreeing end of service date with their current employer.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews please view the Job Description attachment with the job advert.

Person specification

EDUCATION

Essential criteria
  • A Levels qualified, including science subject or NVQ 4 or IBMS Certificate of Achievement (Part 2) or Foundation degree
  • Willing to undergo relevant training to ensure sound relevant knowledge
  • Proven equivalent experience in a relevant discipline

SKILLS/ABILITIES

Essential criteria
  • Able to provide and receive complex information and to provide advice and training to other members of the team
  • Ability to communicate with service users and other members of staff and professionals relevant to Laboratory services
  • Ability to follow and adhere to SOP and local policies whilst working within ISO15189 standards or equivalent, fulfilling the quality requirements of UKAS
  • Prepared to work with biological materials
Desirable criteria
  • Customer service skills

EXPERIENCE

Essential criteria
  • Practical analytical skills associated with diagnostic laboratory work
  • Displays and maintains a high level of IT skills & keyboard accuracy
Desirable criteria
  • Previous knowledge of hospital IT systems

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerNHS Rainbow Badge - BronzeWe Work Flexibly

Documents to download

Apply online now

Further details / informal visits contact

Name
Dipti Patel
Job title
Blood science/Serology Manager
Email address
[email protected]
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