Job vacancy: Bank Admin Clerical (Transfusion Administrator) Band 5, Royal Free London NHS Foundation Trust, London

Job summary

Main area: Transfusion Support
Grade: Band 5
Contract: Bank
Hours: Flexible working - As and When
Job ref: 391-3742-BANK

Employer: Royal Free London NHS Foundation Trust
Employer type: NHS
Site: Royal Free Hospital
Town: London
Salary: £17.43 Hourly
Salary period: Hourly
Closing: 17/08/2025 23:59

Bank Admin Clerical (Transfusion Administrator) Band 5

Band 5

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Detailed job description and main responsibilities

Royal Free World Class Values:

The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike.

CLINICAL RESPONSIBILITIES:

Maintains Blood Track equipment and devices for bedside transfusion and sample labelling.
Act on, troubleshoot, repairs, and resolves reported equipment issues, user issues with the equipment.
Identify equipment malfunctions.
When necessary liaise with external Agencies to arrange for equipment repairs to be carried out and arranging for any such repair to be funded by the relevant department.
Arrange for disposal and replacement of equipment in line with established Trust procedures.

RESPONSIBILITIES FOR PATIENTS:

Ensures that patients’ complaints are handled in accordance with the Trust’s Complaints policy after appropriate training
Maintains patient confidentiality, in line with Trust policy and Caldicott / Data Protection Act requirements.

**For further information please refer to the attached JD/PS**

Person specification

Royal Free World Class Values

Essential criteria

Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential criteria

5 GCSE grade A-C including maths and English or equivalent

Desirable criteria

3 A-Levels or equivalent qualifications or experience

Experience

Essential criteria

Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
Evidence of good level of literacy and numeracy

Desirable criteria

Ability to manage change and help others deal with change
Experience of dealing with telephone calls effectively
Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required

Skills & Aptitudes

Essential criteria

Good communication skills, both written and oral
Good organisational and liaison skills with attention to detail and the ability to prioritise and organise own workload
Excellent customer care skills with a “can do” attitude
Understanding issues around patient confidentiality and information governance
To be flexible and adaptable
Capable of multi-tasking
Strong problem solving skills
Team player
Self motivated and good at problem solving
Able to work under pressure
Knowledge of safeguarding procedures with particular reference to children

Desirable criteria

Excellent customer care skills with a “can do” attitude
Developing new staff especially during the induction period
Knowledge of use of Cerner at a level appropriate to the role

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1

Care Quality Commission - Requires improvement

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name

Anna Li

Job title

Transfusion Practitioner Lead

Email address

[email protected]

Telephone number

02077940500

Additional information

Temporary Staffing | Recruitment Services

Royal Free London NHS Foundation Trust
Royal Free Hospital

PO Box 50, Civic Centre, Enfield, Middlesex, EN1 3XA
Tel: 02078302065
Internal extension: 23400

If you have problems applying, contact

Address: Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Telephone: 01629 702338

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Job summary

Employer heading

Bank Admin Clerical (Transfusion Administrator) Band 5

Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Royal Free World Class Values

Essential criteria

Education & Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills & Aptitudes

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

If you have problems applying, contact

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