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Job summary

Main area
Management
Grade
WOS H
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-6213619
Employer
Royal Free London Property Services Limited
Employer type
Private Sector
Site
White Lion Street
Town
London
Salary
£60,165 - £65,032 per annum all inclusive
Salary period
Session by session
Closing
13/05/2024 23:59

Employer heading

Royal Free London Property Services Limited logo

Project Manager Transformation

WOS H

 

 

RFL Property Services Ltd is a wholly owned subsidiary of Royal Free London NHS Foundation Trust and works in partnership with the trust to create and maintain environments that support and promote good clinical outcomes, enhance the patient experience and enable staff to deliver world class care.

The Royal Free London NHS Foundation Trust is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.

The Trusts mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

RFL Group Terms and Conditions apply to the vacancy grade.

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

 

World Class Logo

 

Job overview

This role will be part of the recently established Transformation function for RFLPS which aims to position itself as an Estates consultancy within the NHS and wider marketplace.

The post holder will be part of a multi-skilled construction, capital and estates transformation function which leads on change initiatives, both for RFLPS, RFL Group and external clients.

The individual will lead a variety of projects within the programme environment(s), working autonomously on some areas and closely with the Senior Project Manager and the rest of the team on others.  Therefore they will need to be well-versed and experienced in project management within a large change programme. 

The individual will be required to work across departments and different levels of the organisation, both internally to RFLPS, as part of RFL Group and externally with clients, to inspire, design and lead projects.

The post-holder will have a high level of autonomy, self-drive & motivation, and will be able to manage multiple priorities and work effectively within teams to achieve the plan set out. 

Main duties of the job

1. Project Management

2. Responsibility for Financial and Physical resources

3. Responsibility for leading and managing

4. Responsibility for Information resources

5. Human Resources 

6. Research and Development

7. Policy/Service Development

Working for our organisation

The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike so that everyone at the Royal Free can feel:

  • welcome all of the time
  • confident because we are clearly communicating 
  • respected and cared for
  • reassured that they are always in safe hands.

Detailed job description and main responsibilities

1.Project Management

1.1.    Project management of required projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans This will include managing projects from inception to completion and aligning them to the short, medium and long term strategies for transformation.

1.2.    Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.
1.3.    Support colleagues and clients to identify, design, deliver and track transformation and improvement schemes
1.4.    Provide support and challenge to stakeholders, supporting them to identify innovative ways in which to improve value.
1.5.    Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance in clinical and administrative processes.  Assist with problem-solving to find and understand root causes of underperformance.
1.6.    To adapt existing or design new strategies, to enable the creation of distinctive patient pathways of care for patients or administrative processes that bring about higher quality and less waste.
1.7.    To design and implement innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.
1.8.    Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.
1.9.    Contribute to establishing and building change management teams across the Trust with an ethos of sharing information and learning.

2.    RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
2.1    Use financial acumen to understand opportunities for improvement in order to ensure the greatest value is realised through public money.
2.2    Responsible for project resources and making logical, evidence based recommendations for spend. This includes the management or holding of budgets for specific projects.

3.    RESPONSIBILITY FOR LEADING AND MANAGING
3.1    Set projects up with clear plans for benefit delivery and support in the delivery and monitoring of delivery and benefits.  This will include day to day management of resources allocated to each project including responsible for the subsequent supervision of consultants dedicated to each project.
3.2    To support Senior Project Managers in the understanding and tracking of complex interdependencies and delays between different parts of the service across the sector.  This will also include the ability to explain the information and help solve problems and overcome blockers/obstacles to project delivery.  
3.3    To collaboratively determine key performance indicators to enable easy tracking of deliverables stakeholders
3.4    Responsible for mediating and advising in areas where there are differences of  opinion.  This will require highly persuasive and negotiating skills for ensuring buy in to changes projects will deliver.
3.5    Support with production of documentation, including status reports, information/data/reports as required for management/clients at Divisional and Executive level, bids for funding and explanations of technical and complex issues.  This communication should be appropriate for target audiences.  Make recommendations and present findings at different levels throughout the organisation.
3.6    Produce materials to lead and influence existing opinions in order to launch and sustain change initiatives; this will include influencing how resources e.g. budgets, staff, are allocated across the organisation and recommending areas for investment / savings in line with strategy.
3.7    Actively participate in project management meetings and regular meetings with other stakeholders.
3.8     Support in developing systematic, automated reporting for RFLPS Board and customers

4.    RESPONSIBILITY FOR INFORMATION RESOURCES.  

4.1    Work with other project teams to share information and learning.
4.2    Manage and assess a complex range of data and making informed recommendations which are focussed on outcomes that meet external and internal customers’ and patient needs.
4.3    Design innovative and workable approaches to gathering information and data collection systems. This will include information gathering where data is difficult to get and interpret.
4.4    Use data-driven presentations to challenge existing work practices and beliefs for varying audiences.
4.5    Maintain and share throughout the Trust an understanding of healthcare policy and ideas and tools associated with health service development and improvement. Select from and translate healthcare policy, ideas and tools into materials and ideas relevant to the priorities and context of the Trust and Trust services.

4.6    Document projects to support Programme Managers in presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.

5.    Human Resources

5.1.    Manage allocated staff, including recruitment, induction, setting workload priorities, delegating tasks, day-to-day management, including appraisal/ investigations etc.

6.    Research & Development

6.1.    Undertakes complex audits, surveys related to programme as required

6.2.    As part of the continuous professional development, research best industry practices examples and share within the team.

6.3.    Attend professional events in relation to project management, develop and share insights.

6.4.    Within Transformation Team, research and contribute to a broader knowledge of interrelated disciplines such as healthcare planning, property and facilities management, capital development, IT equipment and infrastructure.

7.    Policy/Service Development

7.1 Supports the development of local policies, SOPs and processes for the 
     Transformation function. 

 

Person specification

Qualifications

Essential criteria
  • Educated to degree level and evidence of masters qualification, or equivalent by virtue of experience
  • Evidence of significant continuing professional development.
Desirable criteria
  • Project management qualification

Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Experience

Essential criteria
  • Knowledge & experience of project management in the design, development and implementation of change management
  • Knowledge & experience of organisational change or continuous improvement
  • Experience of training and facilitating group development and delivering training, education and development opportunities
  • Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
  • Experience of providing specialist service change and modernisation advice to a range of professionals and in various environments.
  • Experience of working in a change environment with multiple stakeholders, across organisational boundaries and securing their engagement
  • Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders.
  • Experience of working across organisational boundaries and multiple services
  • Evidence of successful delivery of financial and/or quality benefits within agreed timescales.
  • Experience of working in complex clinical environments
  • Experience of report writing
Desirable criteria
  • Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
  • Experience of developing, monitoring and managing budgets

Skills and Knowledge

Essential criteria
  • Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
  • Proficient in the use of Microsoft products in particular Word, Excel and PowerPoint
  • Advanced communication skills both written (complex report writing) and spoken, including formal presentation / facilitation skills.
  • Ability to gather and incorporate the views of service users into service change
  • Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience.
  • Ability to present effectively to large groups including senior staff and external professional bodies.
  • Ability to influence, negotiate with, and motivate senior managers and clinicians
  • Ability to manage and work through conflict situations
  • Confidently facilitate workshops, generating enthusiasm and support from participants.
  • Make clear rational decisions, exercising independent judgement in a professional and competent manner
  • Ability to identify and manage risks.
  • Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements.
  • Skilled in use of Statistical Process Control (SPC)
Desirable criteria
  • Experience in the use of project planning software e.g. MS Project

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Nisha Plaha
Job title
Senior Project Manager
Email address
[email protected]
Additional information

Kelly Liu          

Head of People 

Mobile: 07970 880634 

[email protected]

If you have problems applying, contact

Address
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Telephone
01629 702338
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