Job summary
- Main area
- Neuroradiology
- Grade
- Band 4
- Contract
- Secondment: 12 months
- Hours
- Part time - 22.5 hours per week
- Job ref
- 200-NN-7157107-A&C-Z
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Georges Hospital
- Town
- London
- Salary
- £31,944 - £34,937 p.a. pro rata inclusive of HCAS (Inner)
- Salary period
- Yearly
- Closing
- 21/05/2025 23:59
Employer heading
Pathway coordinator and Medical Secretary
Band 4
*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
Job overview
To provide secretarial and administrative support to the department of Neuroradiology, Neuroradiology Consultants and junior doctors. To assist in the organisation of the Consultants’ workload. Arrange out patient appointments and admissions, liaising with other departments and communicating with patients regarding these arrangements
Main duties of the job
- Provide full secretarial support to Consultant Neuroradiologists for both NHS and private patients, managing their diary, word processing, and audio typing.
- Assist with research, lecturing, and clinical duties. Act autonomously in day-to-day secretarial tasks for the Neuroradiology department.
- Prioritise and manage workload effectively.
- Maintain accurate records, including logging referrals and updating patient details and medical records.
- Promptly Handle correspondence, calls, and emails from patients, relatives, staff, and external organisations with professionalism and confidentiality.
- Co-ordinate outpatient imaging appointments, admissions, and outpatient clinics and imaging clinics, ensuring proper documentation and patient records are available.
- Offer patients information on procedures in a supportive manner and ensure safety questionnaires are completed.
- Ensure bookings meet targets and manage waiting lists for outpatient clinics and admissions.
- Perform breach list validation when needed.
- Implement relevant policies and contribute suggestions for office improvements.
- Attend departmental meetings as required.
- Provide cover for absent team members when necessary.
- Understand and act within the legal framework regarding health records and relevant legislation.
- Identify personal development needs and pursue education and training as needed.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
Person specification
Qualifications and Training
Essential criteria
- • Good general education including GSCE in Maths or English and A levels (or equivalent)
- • RSA III (or equivalent experience)
- • Typing speed of 60 WPM minimum
Experience
Essential criteria
- • Relevant secretarial experience some of which should have been spent as a medical secretary.
- • Experience of working within a hospital.
- • Experience in establishing / maintaining robust office systems
- • Audio typing
Desirable criteria
- • Experience of working with patients with complex needs
- • Experience of working with different professional groups
Skills
Essential criteria
- • Ability to work unsupervised
- • Computer / word processing skills including use of email (ability to create directories, documents, mail merge, etc)
- • Excellent communication and interpersonal skills.
- • Excellent organisational skills
- • Ability to generate own routine correspondence.
- • Ability to prioritise and work to strict deadlines.
- • Willingness and ability to learn new IT skills and technology.
- • Ability to adapt to a changing environment.
Desirable criteria
- • Ability to use iCLIP and Electronic Patient record (ERP) or equivalent
- • Ability to use Excel / Power point / Access.
Knowledge
Essential criteria
- • Knowledge of medical terminology.
- • Knowledge and experience of office management.
- • Knowledge of requirements of confidentiality and the Data protection Act.
Desirable criteria
- • Knowledge of NHS priorities.
- • Knowledge of NHS complaints Procedure
Other
Essential criteria
- • Good time management
- • Self – motivated with the ability to adapt to shifting priorities.
- • To be able to work as part of a team.
- • Ability to show empathy to patients and colleagues
- • Willingness to train new members of staff
We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible and respectful – and behave in a way that reflects these. More information on the vision and values of St. George’s University Hospitals NHS Foundation Trust is attached below.
Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email.
If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include:
- The machine readable zone
- An ultra violet image
- An infra red image
As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.
Telephone: 02082963786
Text: 07501066267
Email: [email protected].
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Foote
- Job title
- Superintendent Neuroradiographer/Dept Manager
- Email address
- [email protected]
- Telephone number
- 02087254607
If you have problems applying, contact
- Address
-
07553088512
- Telephone
- 07553088512
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