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Job summary

Main area
Pensions
Grade
Civil Service: Administration Officer
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
22.5 hours per week (Part time (0.6 FTE))
Job ref
919-LT-60973752-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
UKHSA
Town
London
Salary
£22,370 - £26,994 per annum, pro rata
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

UK Health Security Agency logo

Administration Officer

Civil Service: Administration Officer

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

  • Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
  • Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
  • Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
  • Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
  • Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Job overview

The Administration Officer will play a crucial role in ensuring the smooth and efficient operation of administrative processes within the Pensions Team, to support the delivery of UKHSA’s objectives.

Your responsibilities will involve performing a variety of administrative tasks to support the daily operations of the Pensions Team. You will be responsible for maintaining accurate records, coordinating schedules, and providing general administrative support commensurate with the grade as directed by the line manager.

Main duties of the job

Working as an Administrative Officer at UKHSA, which is a fast-growing operation of 7000 plus employees, your main responsibilities will include:

  • Act as a point of contact for Pension enquiries related to the functions of the team. Handle the queries in line with pension procedures, either responding as appropriate or referring to another member of the team.
  • Access Pensions online system for the collection of notification, update systems then file as appropriate.
  • Maintain employee databases as required, including updating from various sources, collecting and checking data, supplying information as instructed.
  • Support the pensions team by organising and maintaining the electronical filing system, ensuring easy retrieval of documents and information when needed.
  • Support the maintenance of Pension management systems, including (but not limited to) processes for filing, staff availability, schedules of meetings, diaries, addresses/distribution lists, email address and contact details.
  • Use the functions of MS office including mail merge, spreadsheets, data bases and PowerPoint
  • Support the maintenance of the Pensions Team guidance, newsletter, communication and weblinks.
  • Provide administrative support to the pensions team, such as preparing presentations, formatting documents, and assisting with projects as assigned.
  • Undertake research as directed.

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Detailed job description and main responsibilities

This is an exciting role within the People Group (HR) in UKHSA, working within the Payroll and Pensions Team.

Our Administrative Office will work within our Pension Team to aid the delivery of a high quality, customer focused, proactive and efficient operational Pensions service to meet UKHSA priorities.

They will have responsibility of the day-to-day tasks of answering pension queries, processing basic pension tasks, and supporting the Pension Team.

You will work closely with the Pension Team, Payroll Team, HR Team, and Recruitment Managers to ensure effective, integrated working quality of service between recruitment, payroll and pensions, and HR administration functions.

Providing proactive and visible pensions support to managers and their teams in accordance with service level agreements and KPI’s. Always ensuring pension queries resolved in a timely fashion.

Essential Criteria:

  • Educated to GSCE level or demonstrate administrative experience
  • Experience of working administration
  • Basic skill in Microsoft Word, Microsoft Excel, and PowerPoint
  • Understanding of the importance of Confidentiality
  • Ability to communicate effectively
  • Ability to work as a team

Desirable Criteria:

  • Knowledge of Pensions.

Selection Process:

This vacancy is using Success Profiles.

Stage 1: Application & Sift

Success profiles 

You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of 

  • a CV/ Application form (‘Employer/ Activity history’ section on the application)
  • a 1000 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role- with reference to the essential criteria.

The CV/Application form and Statement of Suitability will be marked separately, and you must pass both to move forward to interview.

Longlisting: In the event of a large number of applications we will longlist.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of Making Effective Decisions.

If you are successful at this stage, you will progress to interview & assessment.

Please do not exceed 1000 words.  We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview  (success profiles)

You will be invited to a (single) remote  interview.

Behaviours and strengths will be tested at interview.

The Behaviours tested during the interview stage will be:

  • Making Effective Decisions (lead criteria)
  • Working Together
  • Delivering at Pace
  • Seeing the Bigger Picture

Interviews will be held week commencing 20th May . Please note, these dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location information  

UKHSA operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool and London).  Specialist or regional roles will be based at the appropriate UKHSA site.  

Eligibility Criteria 

Option 1 - External 

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  

Security Clearance Level Requirement  

Successful candidates must pass a disclosure and barring security check.  

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard 

Working for the Civil Service:

The Civil Service Code sets out the standards of behaviour expected of civil servants.  

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.  

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.  

It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:  

  • life sentences 
  • arson 
  • sexual offences 
  • hate and terror offences 

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.  

If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available 

Starting salary 

Entrants to the Civil Service are expected to start on the minimum of the pay band.   

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.   

Either case is determined by whichever is the highest.  

For further details please refer to the Information Sheet - Starting Salaries & Benefits attachment 

Person specification

Statement of Suitability

Essential criteria
  • Statement of Suitability

CV/Application

Essential criteria
  • CV/Application

Success Profiles: behaviours

Essential criteria
  • Making Effective Decisions
  • Working Together
  • Delivering at Pace
  • Seeing the Bigger Picture

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Burney
Job title
Senior Pensions Officer
Email address
[email protected]
Additional information

For information regarding the role please contact Wendy Burney, Senior Pensions Officer, [email protected]

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