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Job summary

Main area
Human Resources
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-6754
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
University College London Hospital
Town
London
Salary
£33,094 - £36,195 Per annum inclusive of HCAS
Salary period
Yearly
Closing
02/09/2025 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

Assistant Workforce Systems & Intelligence Analyst

NHS AfC: Band 4

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

We have an exciting Band 4 Assistant Workforce Systems & Intelligence Analyst post available within the Workforce Intelligence Team to provide a clear and concise Workforce reporting function. The post holder will be responsible for generating, preparing and distributing Workforce reports to key stakeholders across the Trust.

In addition, the post holder will provide support to managers and employees over the phone, face-to-face and by email with queries in relation to ESR (the electronic staff record system used by NHS organizations as their HR and payroll system) and other Workforce Systems including Smartcards and the Registration Authority. 

Our ideal candidate will possess excellent analytical skills expected to deliver key results such as 
-    Providing accurate and reliable Workforce Information reporting.
-    Ensure Workforce Information Datawarehouse data feeds are up to date and continue to provide accurate data for workforce reports and automations
-    Improve use of establishment control system, and maintain alignment of Workforce and Finance systems
-    Manage the data quality held within Workforce Systems especially with regards to Professional Registrations.

The ideal post holder will also enjoy working with IT systems and have good customer service skills. You will be someone who is curious about processes and understanding IT systems. 

Main duties of the job

1.    To be responsible for running, checking and sending out standard workforce reports to stakeholders across the Trust (This responsibility will change as Power BI reports launch and processes are automated. There will still be a responsibility for running standards reports to a schedule, and ensuring that Trust reports continue to accurately reflect the true position)

2.    To support the Establishment Control process, including liaising with managers, finance and recruitment to ensure the ESR establishment is maintained and is in line with financial planning

3.    To maintain the documentation for the Workforce Intelligence Team with regards to definitions, processes and reporting schedules

4.    Managing Workforce Intelligence Team queries inbox, triaging and responding to queries received, including information for Freedom of Information Requests, these will have been triaged by WFIM / WFIBP.

5.    Data Quality- responsibility for maintaining Trust WoVEn report and Professional Registrations on ESR. 

6.    To operate as an Registration Authority Agent; producing smart cards for employees and temporary staff; assigning relevant smart card access; troubleshooting; supporting training activities

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

·       University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

·       National Hospital for Neurology and Neurosurgery 

·       Royal National ENT and Eastman Dental Hospitals 

·       University College Hospital Grafton Way Building 

·       Royal London Hospital for Integrated Medicine 

·       University College Hospital Macmillan Cancer Centre 

·       The Hospital for Tropical Diseases 

·       University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

Come and be a part of the best NHS trust in England to work for, according to our staff* 

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. 

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.  

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Person specification

Knowledge & Qualifications

Essential criteria
  • • Diploma level qualification or equivalent experience in a systems or information area (such as Electronic Staff Records or PowerBI)
  • • Good knowledge of Microsoft Office, in particular Word and Excel (including Pivot tables and charts)

Key Competencies

Essential criteria
  • • Clear and effective communications skills, verbal and written, including report writing
  • • Ability to understand, manipulate and present numerical / statistical data in a variety of user-friendly formats

Experience

Essential criteria
  • • Experience of analysing raw information and documenting outputs
  • • Experience of effective prioritisation and co-ordination of a varied workload and to tight deadlines
Desirable criteria
  • • Experience of providing excellent customer service

Skills/Abilities

Essential criteria
  • • A highly methodical and organised approach to work, demonstrating attention to detail
  • • Able to work collaboratively with others and positively contribute to project or working groups
  • • Problem solving ability including identifying and pre-empting problems arising
  • • Ability to collate, input and analyse data systematically and accurately
Desirable criteria
  • • Able to work effectively with people at all levels

Personal Qualities

Essential criteria
  • • Proactive and self-motivated
  • • Inclination towards creativity, innovation and change orientated
  • • A flexible and logical approach to work with a drive to achieve challenging goals
  • • Able to organise and prioritise workload

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dan Magrath
Job title
Workforce Intelligence Manager
Email address
[email protected]
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