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Job summary

Main area
Outpatients
Grade
NHS AfC: Band 3
Contract
Fixed term: 18 months (Limited Funding)
Hours
Part time - 22.5 hours per week
Job ref
309-UCLH-8301
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal National ENT and Eastman Dental Hospitals
Town
London
Salary
£31,554 - £33,270 per annum inclusive of HCAS (Pro rata)
Salary period
Yearly
Closing
09/08/2026 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

Health Care Assistant

NHS AfC: Band 3

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.

Job overview

Healthcare Assistant Band 3 – ENT Outpatients Camden Community.


An exciting opportunity has arisen for an Healthcare Assistant to join the ENT Outpatients Nursing team at the ENT Outpatients Camden Community, University College London Foundation Trust.  
The post holder will join the existing team, providing nursing care for patients attending our outpatients’ clinics. 

Main duties of the job

We are seeking a person with good communication and organisational skills, willing to develop their knowledge and skills within the ENT speciality and whose attitude to changing environments is positive and supportive.  

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. 

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

Essential criteria
  • Completion of a competency based workbook OR
  • Knowledge, training and experience of working to vocational level 3

Experience

Essential criteria
  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting

Skills and Abilities

Essential criteria
  • Able to reports problems as they arise and solve them where possible
  • Demonstrates understanding of importance of maintaining privacy and dignity
  • Able to record routine observations after training
  • Able to use designated medical devices after training
  • Able to carry out clinical procedures as required

Communication

Essential criteria
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal and People Development

Essential criteria
  • Demonstrates understanding of own role within the team

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marie Menez
Job title
Sister in Charge - ENT - RNENT & EDH Outpatients
Email address
[email protected]
Telephone number
[email protected]
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