Job summary
- Main area
- LS H&F Inpatient
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-H&F-112-A
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Ravenscourt Ward
- Town
- London
- Salary
- £58,133 - £65,261 per annum pro rata inclusive of 20% HCAS
- Salary period
- Yearly
- Closing
- 14/06/2026 23:59
- Interview date
- 22/06/2026
Employer heading
Band 7 Ward Manager
Band 7
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
Have 24-hour operational managerial accountability for the delivery of nursing care to patients on the ward.
Provide clear nursing and managerial leadership to the patients and staff of the ward, managing the daily affairs of the ward to sustain current and improve standards of care to patients.
Ensure that the ward environment is maintained to a high standard in lieu with CQC standards and outcomes
Assume line management and budgetary responsibility for a team establishment that includes qualified and unqualified staff and admin staff working on the ward.
Provide expert clinical leadership to ensure high standards of patient care
Work closely and alongside community services, Clinical Commissioning Groups and the relevant local Authorities to ensure best use of resources and management of in-patient beds.
Main duties of the job
Co-ordinate bed management for the ward, ensuring good planning arrangements for admission and safe discharge of patients.
Ensure a safe and therapeutic ward environment, making efforts to reduce the numbers of Patient Safety Incidents.
In the event of Patient Safety Incidents, ensure they are dealt with swiftly and in line with policy. Organise support to patients following incidents and debriefing staff. Draw out learning points and areas for practice development.
Investigate complaints, accidents and Patient Safety Incidents in accordance with agreed procedure and prepare reports.
Ensure ward hygiene, ward cleanliness, infection control and the maintenance of ward fabric, reporting deficiencies where appropriate to Matron, Service Manager, the Estates and Facilities Department.
Ensure systems are in place for the safekeeping of patients' property and valuables in accordance with Trust's patients' property procedure.
Actively participate in conjunction with other disciplines, in the formulation and implementation of ward and unit policies as required.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
- Registered Nurse on NMC register
- Diploma/Degree in Nursing - Mental health / LD/ Adult, appropriate to the job role
- Evidence of post registration education in health care and/or management qualifications
- Mentorship/Teaching & assessing qualification
- 1st Level Management course -leadership/management training
Desirable criteria
- Dementia awareness
- Evidence of higher-level study at master’s Level
Knowledge
Essential criteria
- Knowledge and understanding of audit processes
- Knowledge and understanding of clinical governance
- Knowledge of Health & Safety at Work Act
- Working knowledge of all relevant legislation associated with acute mental health care including - Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards, Children's Act, Equality Act 2010, Health and Safety Act and the Data Protection Act, Human Rights Act.
- Thorough understanding of care planning and risk management
- Ability to develop medium- and long-term plans to meet service need and ensure sustainability
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Awareness of nursing agendas, i.e. NHS plan and National Service Frameworks
- Ability to apply evaluative and reflective techniques to personal practice, events and activities
Desirable criteria
- Knowledge of performance management procedures.
Other Requirements
Essential criteria
- Enhanced DBS certificate
- Ability to Undertake full PMVA training required for the role.
- Commitment to equal opportunities
- Commitment to service user and carers involvement
- Can use constructive criticism and openly seeks to review and reflect on own style and presentation
- Demonstrate flexibility of role to meet the needs of the service
- Sickness or attendance record that is acceptable to the Trust
- To be declared medically fit by the Occupational Health Department to perform the duties of the post.
- Resilient and self-motivated with drive and vision that can work on own initiative and manage a range of priorities across competing agendas
- Maintain standards of organisational and professional conduct.
- Effective and credible role model
Skills
Essential criteria
- Effective communication and interpersonal skills
- Clinical reasoning skills
- Problem-solving and independent decision-making skills
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Excellent planning, time management and prioritising skills
- Ability to manage under pressure
- Competent assessment skills relevant to profession
- Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
- Excellent team player and ability to facilitate partnership working.
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Positive mindset in respect of – Supporting organisational change; learning, and continuous improvement.
- Delivers work of consistent and predictable high quality
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
Desirable criteria
- Ability to present complex information to various audiences.
- Ability to manage conflict
- Skills in supporting advising team through challenging situations.
- Ability to maintain a balance between strategic and operational management.
- Ability to manage the complexities of the Ward Manager’s role and how to balance clinical and non-clinical responsibilities.
- Change management
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Karl Collins
- Job title
- Service Manager
- Email address
- [email protected]
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