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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 9
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
807-PSSL-B09-AA
Employer
West and North London ICB
Employer type
NHS
Site
Marylebone Road
Town
London
Salary
£121,528 - £138,529 Per annum inclusive of HCAS
Salary period
Yearly
Closing
23/08/2026 23:59

Employer heading

West and North London ICB logo

Director of People and Corporate Affairs

NHS AfC: Band 9

If you are looking for a varied, challenging and rewarding role, West and North London offers an excellent opportunity to make a real difference to local residents.

This is an exciting time to work in commissioning as the NHS continues to evolve. We support career development at every stage and encourage staff to build on their strengths through ongoing learning and training opportunities.

We work closely with partner organisations across West and North London to deliver the best possible care for local communities and remain committed to equality and diversity.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit  https://royalfree.pagetiger.com/cuuomnr/1

West and North London Integrated Care Board is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

Job overview

West and North London ICB is seeking an exceptional, forward-thinking leader to join us as our Director of People and Corporate Affairs.

This is a rare and exciting opportunity to play a pivotal role at the heart of a newly merged organisation, driving the next stage of our development. We are looking for a highly dynamic, resilient and fast-paced individual who can bring energy, innovation and strategic clarity to help shape our future as a high-performing Integrated Care Board.

If you thrive in complex environments, can lead at scale, and are passionate about creating outstanding organisational cultures and people strategies, this could be the role for you.

 

About the role

Reporting to the Chief People Officer and working closely with the Executive Management Team and the Board, you will provide strategic leadership across the end-to-end employee and organisational experience - People, Culture, Corporate Governance, Risk, Legal Services and Corporate Operations.

You will be instrumental in ensuring the organisation has a highly capable, flexible and engaged workforce, supporting delivery of our strategic priorities and enabling WNL ICB to become a leading strategic commissioner.

We are seeking a senior leader who thrives in a fast-paced, evolving environment and can balance strategic oversight with grip and control through hands-on leadership,to lead critical people and corporate affairs services to shape how we work, lead and grow as an organisation

Main duties of the job

Key responsibilities

· Provide senior leadership for:

o People Services (including employee relations, occupational health and workforce intelligence etc)

o Leadership, talent management and organisational development

o Learning and development including WNL Academy

o Culture, inclusion and staff engagement

o Corporate governance, risk and legal services

o Corporate operations and projects

· Lead the People Team to become a progressive, high performing team offering expert advice to the organisation

· Previous experience of leading corporate governance, risk and the management and oversight of legal services including transforming organisational ways of working through streamlining processes and reducing bureaucracy.

· Lead organisational-wide programmes of work, including the response to Transforming People Services

· Drive a high-performance, inclusive and values-led culture across the organisation

· Oversee governance frameworks ensuring compliance while streamlining processes and reducing bureaucracy

· Lead any required organisational-wide change programmes and the associated HR elements, particularly in relation to structural change and/or organisational design changes.

· Act as a trusted adviser to senior leaders, Board members and partners across the NHS and wider system

· Demonstrate leadership as a dynamic, agile leader who can help take a newly merged organisation from integration into its next phase of maturity, performance and impact.

 

Working for our organisation

We are NHS West and North London. We are the main commissioning NHS organisation for planning and funding health services across our area. Our job is simple: to help people stay healthy and to make sure everyone can get good care when they need it.

We bring together many health and care services across west and north London. This means we help hospitals, GPs, community services, councils and charities work better together for local people.

NHS West and North London (WNL) serves over 4.5 million people and covers 13 London boroughs. (Barnet, Brent, Camden, Ealing, Enfield, Hammersmith & Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea and Westminster)

 

What we do

  • We plan and fund local health and care services
  • We support GPs, hospitals, mental health teams, community clinics and pharmacies.
  • We work with councils and community groups so care is joined-up and easy to use.
  • We listen to local people and use their ideas to improve services.
  • We want health and care to be fair, simple and close to home.

Our strategy

  1. Reducing inequalities
  2. Investing strategically to prevent ill health
  3. Better supporting people with the greatest needs, so everyone stays well
  4. Make care more local and easier to access
  5. Empowered local people that feel more confident about their health and wellbeing 

Detailed job description and main responsibilities

For full Job Description see JD

 Why join us?

This is an opportunity to:

· Shape the future of a complex, high-profile NHS organisation

· Lead at scale across a broad and influential portfolio

· Drive meaningful cultural transformation and workforce innovation

· Work with passionate colleagues committed to improving outcomes for our population

Please note that priority will be given to WNL ICB employees who are affected by change.  

 

· Full-time role with hybrid working (minimum 2 days in the office)

· Based in Marylebone, with travel across West and North London boroughs with some regional and national travel

· Participation in senior on-call rota required

____________________

Please note that priority will be given to WNL ICB employees who are affected by change.

For further information or an informal discussion about the role, please contact: Sarah Morgan, Chief People Officer, [email protected] or Darshna Pankhania on [email protected]

Closing date: 23.59 Sunday 23 August 2026

Date of Interview: Wednesday 2 September 2026

 West and North London ICB is committed to promoting equality, diversity and inclusion. We strive to ensure our workforce reflects the rich diversity of the communities we serve, and we strongly encourage applications from candidates from underrepresented groups

We recognise that a healthy work-life balance is essential to the wellbeing and productivity of our staff.

We aim to consider all flexible working requests in a fair and open way, balancing the needs of our organisation with those of our employees. By fostering a flexible working culture, we strive to create an environment where everyone can thrive and contribute to delivering high-quality services for our communities.

 

 

Person specification

Education/ Knowledge and Qualifications

Essential criteria
  • FCIPD or higher qualified/accredited
Desirable criteria
  • Extensive understanding of the healthcare and political landscape.

Experience

Essential criteria
  • Working within an HR environment at a senior level and within a large complex organisation
Desirable criteria
  • Up-to-date understanding of best practice in relation to ICB roles and requirements

Skills, & Abilitie

Essential criteria
  • Highly effective leadership, people and project management skills.
Desirable criteria
  • Highly effective leadership, people and project management skills.

Communication

Essential criteria
  • Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change.

Effort factors

Essential criteria
  • Actively engage during senior level meetings with internal and external parties, including representing when deputising for the Executive Director. This will require the ability to act and respond appropriately to a wide range of issues and can influence senior leaders in highly complex and potentially challenging situations whilst always maintaining a professional manner.

Values and Behaviours

Essential criteria
  • Commitment to the values and principles of system working agreed across WNL

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Morgan
Job title
Chief People Officer
Email address
[email protected]
Additional information

 

 

For further information or an informal discussion about the role, please contact: Sarah Morgan, Chief People Officer, [email protected] or Darshna Pankhania on [email protected]

 

 

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