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Job summary

Main area
Infectious Diseases
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
220-WHT-4067
Employer
Whittington Health NHS Trust
Employer type
NHS
Site
Whittington Health
Town
London
Salary
£47,951 - £56,863 Pa
Salary period
Yearly
Closing
21/07/2026 23:59

Employer heading

Whittington Health NHS Trust logo

TB Inclusion Case Worker

NHS AfC: Band 6

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit  https://royalfree.pagetiger.com/cuuomnr/1.

Whittington Health NHS Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.


 

Job overview

North Central London TB Network is a well-established service providing world class care to patients and their carers across the five north central London boroughs. We are a nationally recognised, innovative team of nurse specialists, outreach/social care staff and administrators who work closely with the respiratory and infectious diseases teams at the Whittington, North Middlesex, Royal Free and University College London, hospitals. We are based in the outpatient setting.

This post is an exciting opportunity to work as a Tuberculosis Inclusion Caseworker alongside the wider TB multi-disciplinary team. You will be employed by Whittington Health working predominantly in the community setting.  You will be comfortable working across NCL hospital sites to meet service needs and as part of your training and development.

You will be a motivated, energetic individual who is efficient and flexible and enjoys working for a diverse patient group. TB is a disease of poverty and inequality, and you will be advocating for the homeless, drug and alcohol users, vulnerable migrants and people who have been in prison. The primary purpose of the role is to address the social care needs of patients with TB to ensure they can take a full course of treatment and get cured.

You will be well supported by the clinical team and the wider MDT. You will receive a comprehensive induction and your training and development needs will be discussed and supported where appropriate.

Main duties of the job

To work as part of the Tuberculosis Social Care Team and be responsible for TB social care and inclusion service provision to patients and their families/carers being treated for Tuberculosis (TB) or suspected TB across North Central London (NCL) in conjunction with the Social Care Lead.  

Tuberculosis often affects vulnerable people with complex health and social care needs, such as homelessness, drug/alcohol dependence, mental ill-health or are refugees or asylum seekers and may not have English as their first language. The TB Inclusion Case worker will work specifically with these patients with complex issues, working with  the clinical team and agencies within the community, particularly Social Services, Housing department, benefit providers, Home Office, migrant helpline, voluntary/charity organisations and local multi-faith groups, improving the quality of care available to TB patients and tackling the social and environmental determinants of their disease. 

The role will involve multi-disciplinary working, improving local procedures, developing joint protocols, working with other agencies and across organisational boundaries, placing an emphasis on community-based provision. 

The main objective of the post holder is to assist the team with achieving the TB treatment completion rate target. 

The role will require the post holder to often work alone in the community. They should be visible across the network and be flexible in their approach to their working day.

 

 

 

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

 

Detailed job description and main responsibilities

Be responsible for the management of social care provided to patients with complex needs through assessment and care planning and to facilitate inter agency referral. 

Actively participate in clinics, providing support to patients referred by TB nurse specialists or on a drop-in basis, facilitating regular clinical follow-up and assisting in locating patients that are deemed to be lost to follow up. 

Provide specialist support and practical assistance to homeless and other vulnerable patients with tuberculosis. 

Receive direct referrals within the specialty and provide expert assessment of patient needs. 

Develop links and formal referral methods with relevant services and establish and maintain collaborative care networks. 

Manage a caseload of vulnerable patients with complex needs and actively participate in case review and MDT meetings.

Assist / coordinate discharge plans for patients with complex needs, including patients with no recourse to public funds (NRPF) in liaison with the TB nursing team, discharge coordinator, ICB’s and other relevant parties. 

Undertake community visits to patients at home, in hostels and a variety of temporary accommodation settings. 

Recognise, investigate, and plan in consultation with the TB nurse case manager for the necessary action to resolve problems in relation to failing treatment. 

Work with a complex patient group with multiple health and social care needs. 

Promote people’s equity, diversity and rights, through ensuring that their own and others’ practice is in the best interests of patients'

Support patients in the delivery of care by providing expert advice and information, promoting their wishes and cultural beliefs and addressing their concerns.

Work with colleagues and partners to develop local policies and protocols to enhance the care of TB patients.

Broaden the options for patients receiving directly observed therapy utilising available sources within the community where possible.

Undertake any activity requested by the clinical team leader and deemed within the expectations of the role.

See full attached Job Description and Person Specification

 

 

 

 

Person specification

Education/Qualifications

Essential criteria
  • Educated to Diploma/degree level (or equivalent)
  • Awareness of professional responsibilities
  • Previous experience working with health inclusion groups.
  • Two years of working with socially excluded individuals i.e.: homeless, drug/alcohol users, asylum seekers / refugees, individuals with mental health needs
Desirable criteria
  • DipSW/CQSW (or equivalent)
  • Evidence of further study in a relevant area (degree level or equivalent)

Skills & Abilities

Essential criteria
  • Recent experience working with LA housing teams
  • Recent experience supporting individuals to claim UC/navigating the benefits system.
  • Experience of community or outreach work with health inclusion groups
  • Experience of one-to-one case work with health inclusion groups
Desirable criteria
  • Teaching experience formal and informal
  • Experience of working within the NHS structure or dealing with NHS professionals

Knowledge & Experience

Essential criteria
  • Good IT skills, able to use word/ excel /access/power point.
  • Familiarity of NHS/structures and policies
Desirable criteria
  • Understanding of TB and current TB strategies both locally and nationally
  • Aware of health issues surrounding refugees, homeless and drug and alcohol users

Personal Qualities

Essential criteria
  • Good Organisation skills and ability to meet deadlines
  • Able to work with key stakeholders and promote close working relationships
  • Excellent Interpersonal and networking skills
  • Good communication skills including written and verbal

Other

Essential criteria
  • Willing to work across hospital sites and use public transport

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleDisability confident leaderInvestors in PeopleImproving working livesCare quality commission - GoodDisability confident employerDisability confident committed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqui White
Job title
Clinical Team Lead
Email address
[email protected]
Telephone number
07786982420

If you have problems applying, contact

Address
Certificate of Sponsorship
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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